Tim Herrmann Email & Phone Number

Erlanger, Ky

• Accurately check out, check in, and renew books, ensuring efficient library operations.• Assist patrons with finding materials, answer phone inquiries, and direct calls.• Create engaging displays with graphics and carefully selected books to promote library resources.• Input and update library patron records to maintain accurate databases.• Reorganize shelving sections to improve accessibility and patron experience.• Repair shelving and fixtures, ensuring a safe and functional library environment.• Assist faculty with research projects. • Maintain door security and monitor study hall to ensure a conducive learning atmosphere.• Distribute Chromebooks, maintain records, and submit repair requests.• Troubleshoot Chromebook issues, reset passwords, and maintain network connections.• Submit student access issues and resolve minor Chromebook maintenance problems.• Lead in the letter writing campaign to solicit donations for teachers, drafting and mailing letters, and following up on responses.• Print and laminate posters and bookmarks for library promotions and educational materials.• Safeguard and use the color printer for staff and students.

Cincinnati Metropolitan Area

• Company specializes in marketing and advertising in the B2B insurance and insurance software space.• Optimized ability to work remotely and effectively contribute to the success of communication initiatives.• Demonstrated expertise in generating high levels of engagement, with over 750 releases garnering an average of 5526 total views and 1095 unique views per release. • Skilled in crafting and overseeing impactful email marketing campaigns for diverse clients, including an impressive 8-year partnership with a single client, resulting in exceptional open rates of 30.4% (exceeding the national average of 21.33%) and click rates of 2.7%, with orders totaling more than $38,000 in the last year.• Managed and maintained thorough research and relevant databases, contributing to the publication of over 55+ thought leadership articles in 8 prestigious industry publications. • Proven proficiency in coordinating national conference programs, successfully developing over 400 educational and technical session submissions (with an exceptional acceptance rate of 92%). • Instrumental in the drafting, editing, and finalization of more than 190 conference PowerPoint presentations.• Developed and executed social media posting strategy for clients and allied industry associations, across multiple platforms (Twitter, LinkedIn, Facebook), including live-tweeting from conferences. • Scheduled, organized and ran upwards of a dozen weekly client calls, at times requiring creativity in scheduling, utilizing GoTo Meeting, Outlook and Zoom.

Cincinnati Metropolitan Area

• Staffed Local History and Reference Desks on average 16 hours per week, assisting customers with their reference and genealogical questions, answering phone calls, responding to online inquiries.• Expanded and maintained the "Faces and Places: Northern Kentucky Photographic Database" digital project, creating and organizing metadata for photos to be digitized (492/month on average) and digitizing and entering data for them (806/month on average), surmounting obstacles through innovation.• Performed community outreach projects, including numerous classes on genealogical research and local history topics, averaging three per quarter.• Collaborated with other team members to ensure accurate indexing of local newspapers, both historical and current, entering approximately 200 entries per day into the ever-expanding social science database.• Acquired, cataloged, and maintained local history repository, including soliciting donations and digitizing records on local businesses, historical real estate listings, high school newspapers, etc. to create a multimedia, educational collection available to the public.• Interviewed, accepted and scheduled volunteers for several departments, averaging 228 volunteer hours/month, with sole responsibility for supervising Local History Department’s volunteers.• Formulated weekly, 68-hour reference desk schedule for 12 staff.

Cincinnati Metropolitan Area

Taught an average of three American History classes annually, averaging 32 students per class.• HIS 102 History of the United States through 1877• HIS 103 History of the United States since 1877

Ma, History

Thesis titled: "Martial Spirit and the Press: the Upper South and the Mexican War"

Ba, History

Activities and Societies: University Honors Scholar