Tim Hsu Email & Phone Number

Tim Hsu is a Senior Director, Commercial Customer Success at pendo.io. He possess expertise in enterprise software, product management, e commerce, saas, professional services and 30 more skills. Colleagues describe him as "Tim was brought on to start and lead our Customer Success organization. Starting a new team is challenging, and Tim had very limited resources. However, his always positive "can-do" attitude, unrivaled work ethic, desire to go above-and-beyond, clear critical thinking, astute hiring decisions, and ability to bring structure and process where needed resulted in Tim growing the team to the successful group it is today. Under pressure, Tim is even-keeled and calm, drawing people together in challenging situations. I could go on about Tim's professional skills and qualities, but ultimately what I valued most was Tim's authenticity, loyalty and utmost integrity as a person. I trust Tim. He brought this to work every day and it allowed me and others to develop trusted relationships with Tim and know that he will always do what's right - for our people, our customers and our company. I look forward to our paths crossing again in future." and "Tim is a highly skilled Relationship Manager, with a skill set that enables him to manage complex product rollouts, create and drive strategic account plans, and understand the analytics that validate a client's success. He was responsible for overseeing a portfolio of several $1B+ retailers, and during his tenure, showed the ability to turn around at-risk accounts and grow client partnerships far beyond where they started. I would not hesitate to recommend Tim to any company that is looking for a "go-to" to run key account programs."

Listed skills include Enterprise Software, Product Management, E Commerce, Saas, and 31 others.

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  Senior Director, Commercial Customer Success

  Pendo.Io

  San Francisco, Ca, Us