Personal StatementConfident and motivated Key Account Manager who is highly regarded by the Senior Management Team. Constantly aiming to exceed objectives by being flexible and innovative. A highly effective Key Account Manager experienced in developing staff, problem solving, stakeholder management and conflict resolution. Takes great pride in ensuring customer expectations are met and strong partnerships are formed. Specialties:• Managing customers and stakeholder expectations, building up strong business relationships• Understanding customer needs and developing business solutions to maximise value added• Building strong Strategic Partnerships with customers to deliver maximum business benefits for both parties • Ability to develop automated control systems to provide critical data reports in more efficient ways• Highly experience in the application of Project Management methodology and processes.• Expert in Microsoft office products and creation of macros in Visual Basic for Applications (VBA)