Tim Hulterström Email & Phone Number

Gothenburg, Vastra Gotaland County, Sweden

As an onsite technician I am providing technical support for users regarding computers, phones (mobile and IP), and various other tech at the office, both hardware and software.It can involve anything from resetting passwords, to testing or troubleshooting in-house applications with other departments.I also assisted with the renovation of three large new office spaces, where I helped install network switches and route cables, as well as preparing the user work stations with… Show more As an onsite technician I am providing technical support for users regarding computers, phones (mobile and IP), and various other tech at the office, both hardware and software.It can involve anything from resetting passwords, to testing or troubleshooting in-house applications with other departments.I also assisted with the renovation of three large new office spaces, where I helped install network switches and route cables, as well as preparing the user work stations with equipment.I took on additional responsibility after the person managing our service center was injured. I then handled management of office access cards, such as creating new cards and checking existing ones for issues. I also managed the local door security system, often checking on doors when something triggered the alarm. Show less

Gothenburg, Sweden

As a Service Desk Analyst I would sit at a remote location and receive phone calls, chats, and tickets from company employees concerning technical issues with computers, mobile devices, printers, or account security. I would also aid in English/Swedish translation between end-users and second or third line departments.

Gothenburg, Sweden

Technical support, resolving software issues with computers and smartphones for customers. I have also taught new employees how to use the system and equipment provided. An NDA prevents any detailed description of the client and their products.

Gothenburg, Sweden

First Line Customer Service for customers from Telenor. I received calls of many kinds, most often regarding subscription plans, invoices and complaints. I would also resolve technical issues with malfunctioning smartphones.

Gothenburg, Sweden

I would help the other maintenance technicians with various tasks, including welding, cleaning, lubrication, dismantling and mounting of attractions in the amusement park.

Lackarebäck, Gothenburg

Worked with general preventive maintenance on various machinery in the water refinery.