Digital Design Lead
Current- Since 2020, esure has been moving through major transformational change to become the UKs leading digital insurer. Delivered through pure Agile methodologies, it has changed 95% of systems and processes introducing.
- Established digital learning service to support 50 initial users and a full rollout
- Hardware/software sourcing, LMS setup, digital asset management, visual identity and video studio creation
- Designed scenario-based blended learning content collaborating with L&D, operations and development teams
- Developed & maintained 150+ digital learning assets accessed 15,000+ times using Articulate Storyline 360, Rise & Adobe Creative Cloud
- Designed & developed fully interactive software simulations (EIS, Amazon Connect, Customer Portal)