Business Operations Incident And Problem Lead
Current
Jun 2021 - Present
AeroLeads people directory · profile
Tim Hunt Email & Phone Number
Business Operations Incident and Problem Lead
at
Virgin Media O2
1 work email found
@tcs.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Operations Incident and Problem Lead
Location
Downley, England, United Kingdom
Who is Tim Hunt? Overview
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Quick answer
Tim Hunt is listed as Business Operations Incident and Problem Lead at Virgin Media O2, based in Downley, England, United Kingdom. AeroLeads shows a work email signal at tcs.com and a matched LinkedIn profile for Tim Hunt.
Tim Hunt previously worked as Business Operations Incident and Problem Lead at O2 (Telefónica Uk) and Incident Manager Business Operations at O2 (Telefónica Uk). Tim Hunt holds Nvq, Business Studies from Henley College.
Company email context
Email format at Virgin Media O2
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{first}.{last}@tcs.com
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Profile bio
About Tim Hunt
I am a highly experienced and qualified Incident Manager with exceptional organisational people skills. Excellent ability to refine and improve processes to achieve increased productivity and highly focused on customer satisfaction through delivery. Maintaining a relationship between our clients and internal teams in order to drive improvements and reduce the MTTR in a time of crisis. Utilizing the ITIL framework to achieve success.
Listed skills include Service Delivery, Telecommunications, Service Management, Itil, and 21 others.
Current workplace
Tim Hunt's current company
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8 roles
Tim Hunt work experience
A career timeline built from the work history available for this profile.
Business Operations Incident And Problem Lead
Jun 2018 - Jun 2021
Jun 2017 - Jul 2018
Service Delivery Lead
Nov 2016 - Jun 2017
Service Delivery Manager
Team leader to 9 staff.Providing quality solutions to major incidents and complex business problems whilst delivering I.T. business systems, infrastructure and testing within scope and tight SLA agreements.Service delivery, from service acceptance through the project lifecycle to complete delivery of live service, using the ITIL framework, also ensuring.
Oct 2011 - Jun 2017
Service Delivery Manager
Providing quality solutions to major incidents and complex business problems whilst delivering I.T. business systems, infrastructure and testing within scope and tight SLA agreements. Service delivery, from service acceptance through the project lifecycle to complete delivery of live service, using the ITIL framework, also ensuring the team has the.
Sep 2009 - Oct 2011
Front Line Support Executive
1st line support to over 200 + critical services including SMS, WAP and MMS. To monitor hosted systems and to fix problems as early as possible within the target fix time Managing our teams Case Management queue, fixing P1,P2 and P3 cases. Liaising with 2nd line teams to improve processes and increase our central fix and time in resolving issues. Managing.
Apr 2006 - Sep 2009
Sales Channel Services Executive
Sim and device management for 200 + stores. Overall Accountability for the Management and Logistics of the o2 Sales Academy (Sales Tool to enhance there skills providing support to 350+ Sales people). Allocation of all Sales Delegates within the Direct and Indirect channels. Delivering the best customer experience through consistency of Sales standards..
Aug 2003 - Apr 2006
2 education records
Tim Hunt education
Nvq, Business Studies
Henley College
Gcse
Wye Valley
FAQ
Frequently asked questions about Tim Hunt
Quick answers generated from the profile data available on this page.
What company does Tim Hunt work for?
Tim Hunt works for Virgin Media O2.
What is Tim Hunt's role at Virgin Media O2?
Tim Hunt is listed as Business Operations Incident and Problem Lead at Virgin Media O2.
What is Tim Hunt's email address?
AeroLeads has found 1 work email signal at @tcs.com for Tim Hunt at Virgin Media O2.
Where is Tim Hunt based?
Tim Hunt is based in Downley, England, United Kingdom while working with Virgin Media O2.
What companies has Tim Hunt worked for?
Tim Hunt has worked for Virgin Media O2, O2 (Telefónica Uk), and Tata Consultancy Services.
How can I contact Tim Hunt?
You can use AeroLeads to view verified contact signals for Tim Hunt at Virgin Media O2, including work email, phone, and LinkedIn data when available.
What schools did Tim Hunt attend?
Tim Hunt holds Nvq, Business Studies from Henley College.
What skills is Tim Hunt known for?
Tim Hunt is listed with skills including Service Delivery, Telecommunications, Service Management, Itil, Managed Services, Sla, It Service Management, and Incident Management.
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