Tim Engel work email
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Tim Engel personal email
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I am an honorably discharged veteran with a passion for customer experience and operational excellence. I have managed successful teams in numerous operations departments. I am a highly motivated employee that is a successful multi-tasker and process oriented. I am an advocate for my colleagues. I excel at understanding how my role and the roles of other departments make the machine run. I have a constant drive for process improvement. I am a confident and analytical employee that drives core values and works to keep everyone around me motivated. I have a Bachelor of Arts in Communications and clearly understand the value of clear and concise communications. I am comfortable working with any level of employee in an organization and speak candidly.
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Sales ExecutiveNetwork InnovationsHouston, Tx, Us
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Enterprise SalesInfrastructure Networks Jun 2023 - PresentHouston, Texas, United States -
Director Program ManagementSpeedcast Jan 2022 - Apr 2023Houston, Texas, United StatesManaged a multi-region team of Program and Service Delivery Managers. Managed two key Energy accounts. Ensured contractual obligations for all customers/accounts managed by myself and my team were met or exceeded. Primary operational escalation point for my team. Actively participated in company transformation and process and procedure efforts. Aided in development of roles and responsibilities across multiple roles. -
Senior Program ManagerSpeedcast Jan 2020 - Jan 2022Houston, Texas AreaManager of the Program Management and Service Delivery teams for the Americas. Program Manager for key Energy customers. Ensure customer satisfaction was exceeded and contractual obligations were met.
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Senior Manager Service Management (Csc)- AmericasSpeedcast Jan 2019 - Jan 2020Houston, Texas AreaManaged Customer Support Centers (CSC) and drove operational excellence in the following locations: - Houston, Texas - Lima, Peru - Macae, Brazil
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Program Manager - EnergySpeedcast Jan 2018 - Dec 2018Houston, Texas AreaManaged operational excellence for key Energy customers. Primary operational escalation point for customer base. Managed P&L for customer base.
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Program ManagerHarris Caprock Communications Nov 2016 - Dec 2017Houston, Texas AreaAnalyzed overall cost allocations for customers at the site/project level. Ensured contractual obligations are being met and ensure cost points are accurate. Analyzed P&L and provide accurate information for current costing and forecasting. Provided forecasting models for proper upcoming financial reviews as well as support/readiness needs. Improved company process and procedures in regards to financial analysis and reporting. Utilized wealth of operational experience to properly forecast growth opportunities and ensure growth of account revenue. -
Regional Service Manager GomHarris Caprock Communications Jun 2014 - Oct 2016Houston, Texas AreaEarned Green Belt Six Sigma Certification. Managed the Field Services department at the Houston office. Managed a team of 8 employees to include: technicians, coordinators and administrators. Managed P&L for drilling, support business, maritime and land clients in the Gulf of Mexico and NA. Managed a revenue of 14 million dollars annually for approximately 160 projects. Continued to perform a majority of the service delivery duties listed below.
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Service Delivery ManagerHarris Caprock Communications Mar 2012 - Jun 2014Houston, Texas AreaManaged daily operations for post product sale in terms of customer advocacy, incident management, escalation and resolution. Facilitated and control activities related to delivery and support of sold services. Served as the primary point of contact for customer base in regards to operations. Facilitated service quality review meetings with customers covering incidents/resolution, fault trends, performance reporting, service quality and service delivery processes. Provided monthly SLA reports and provide validation of adherence to contractual obligations.
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Transportation Manager, Logistics And EnvironmentalCommercial Metals Company Jun 2010 - Feb 2012Houston, Texas AreaManaged 13 DOT drivers and one dispatcher. Responsible for a 2.75 million dollar truck fleet that consists of tractors, trailers, straight trucks and roll-off containers. Handle all logistics and customer service needs for inbound material. Ensured fleet compliance with all DOT and company standards. Conduct annual performance reviews. Ensured timeliness in servicing customer’s facilities as per agreements and SOP. Aggressively worked on lowering transportation department costs. Performed daily facility walk through to ensure environmental compliance. -
Shredder SupervisorCommercial Metals Company Sep 2009 - Jun 2010Corpus Christi, Texas AreaManaged logistics for non-ferrous domestic and export shipping. Analyzed margin report on daily basis for inventory and pricing accuracy. Actively pushed for process improvement in all aspects of the operation. Coordinated shredder parts maintenance with engineering group. Assisted safety manager with monthly safety meetings.
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Management Systems FacilitatorCommercial Metals Company Oct 2008 - Sep 2009Houston, Texas AreaAnalyzed facility processes for improvement using Lean Six Sigma methods. Implemented 5S methodology at numerous facilities. Active member of the CMC Recycling division safety assessment team. Responsible for nine recycling facilities across Texas. Positively implemented change at facilities with no real authority.
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Cryptologic Technician CollectionUs Navy Jan 2001 - Dec 2005Hawaiian IslandsHeld a top-secret national security clearance throughout my time in the Navy. Led weekly, quarterly and annual briefs to division officers, high ranked command and civilian personnel from the CIA, National Security Agency and Office of Naval Intelligence. Provided time sensitive information to forward deployed forces. Earned Honorable Discharge.
Tim Engel Skills
Tim Engel Education Details
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Communications- Public Relations
Frequently Asked Questions about Tim Engel
What company does Tim Engel work for?
Tim Engel works for Network Innovations
What is Tim Engel's role at the current company?
Tim Engel's current role is Sales Executive.
What is Tim Engel's email address?
Tim Engel's email address is ti****@****ail.com
What schools did Tim Engel attend?
Tim Engel attended University Of Houston.
What skills is Tim Engel known for?
Tim Engel has skills like Management, Process Improvement, Telecommunications, Customer Service, Project Planning, Logistics, Analysis, Team Leadership, Engineering, Six Sigma, Sales, Marketing.
Who are Tim Engel's colleagues?
Tim Engel's colleagues are Tim Hunt, Amanda Fink, Wesley Robb, Yousheng Tian, Brian Mccracken, Michael Wheeler, Valerio S. Unger.
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