Tim Leach Email & Phone Number

Currently in Facilities Management as an Operations Report Analyst, focusing on SLA, incident and financial analytics across multiple sectors of our business to improve performance and provide the best level of service for our clients and their customers.Previously with 4 years of management experience in retail optics across multiple practices with specialised knowledge of store-wide training, employee development and scheduling. Throughout my management career, I have attained a CMI Level 3 Team Leader qualification with a Distinction grade, and have led my teams to achieve record sales targets, develop their careers and improve customer satisfaction.Well versed in engaging and motivating teams to meet the highest levels of customer service and brand standards. Strong belief in using data and analytics to drive business growth and achieving goals. Ambitious and highly motivated with strong time and project management skills.