AT MO MedTrans, we are creating the premiere Non-Emergency Transportation provider in the Valley. With the best people, the best equipment and the best technology, we promise you the most safe, comfortable, on time transportation available.When you ride with Mo MedTrans, we treat you like family.Our Core Values: • Integrity: you can trust us • Respect: we treat everyone with dignity and respect • Caring: our customers are family, friends and neighbors • Uniqueness: we stand for something • Innovation: we are creative in delivering service

TMX Finance is one of the largest, fastest growing and most profitable consumer specialty finance companies in the United States. TMX Finance has over 1,000 stores in twelve states, revenue in excess of $450 million annually and aggressive growth plans to double in size over the next five years. This expansion has created a great environment to advance in a career with limitless opportunities.

This subsidiary of PMT Ambulance provides special needs transportation for wheelchair and stretcher-bound customers throughout the Greater Phoenix area.In the role of Director of Operations:• Successfully turned around a division that consistantly lost money, increasing net profits by 137% in 2009 and 176% in 2010. • Managed all aspects of the business including management of more than 100 drivers, dispatchers, customer service and fleet personnel for this 24 hour per day 7 day a week operation. • Created, developed and coached a highly successful and very diverse team of non-emergency medical transportation professionals.• Managed all financial aspects of a company including budget development & presentation, P & L analysis, sales & revenue forecasting, accounts receivable monitoring & collection, and financial analysis & reporting.• Oversaw all functional areas of the business including operations, finance & accounting, marketing & sales, human resources, customer service and support. • Developed and maintaining a positive, team-oriented culture throughout all levels of the organization with a customer-oriented focus stressing positive relationships between all departments.

This small charter bus business expanded into providing transportation, vehicle & equipment rental and construction services to various governmental agencies in located throughout the United States.As Director of Operations Government Affairs and Contracting:• Developed the marketing and contracting for the government contract focus of the company.• Established new and highly successful container-based facility design and construction line of business for company. • Recruited, trained and managed team of sales & marketing, accounts receivable and operations personnel to obtain and maintain governmental contracts.• Reduced average days outstanding for government receivables by 47 % through creation and implementation of new invoice tracking and accountability processes.• Managed governmental contracts by researching new business opportunities, creating solicitation responses and presentations, negotiating contracts, ensuring on-time delivery of contracted equipment/services and monitoring day-to-day contract compliance to ensure customer satisfaction.

Rural/Metro Fire Department was the 2nd largest fire department in Maricopa County, providing Fire and Emergency Services to Scottsdale, Paradise Valley, Cave Creek, Carefree, Fountain Hills, Litchfield Park, Queen Creek, Johnson Ranch and the unincorporated areas of Maricopa County. As the Business Manager I:• Directed high performing teams by establishing budgetary process implemented by all related fire operations within the $30 million (annual revenue) region.• Lead effort to increase financial stability in division through requiring operational accountability for increased profits by reviewing and reducing controllable expenses.• Researched monthly profit and loss balance sheet and prepared analysis to develop business strategies for cost effectiveness.• Formulated business models for potential growth opportunities.• Forecasted revenues, operating profits and EBITDA numbers on monthly basis. • Spearheaded successful campaign to defeat a local ballot initiative thus saving a long-term $20 million (annual revenue) fire service contract.

• Modified and continually improved direct mail system for Maricopa, Pinal and Yuma Counties by implementing new technologies and information. Direct mail system netted new annual revenues of $2.5 million.• Hired, trained and developed successful outside sales representatives.• Projected accurate forecasts of future revenues using historical trends analysis.• Supervised collection activities of Fire Fee Collector.

• Recommended division growth strategies in presentation to Board of Directors.• Planned the resource allocations necessary for the unpredictable task of fighting brush and forest fires.• Created brochures and other marketing tools to gain exposure for fire fighting services.• Prepared and administered budgets for the wildland division.• Negotiated contracts with various governmental agencies including Arizona State Land Department, Bureau of Indian Affairs, U S Forest Service, and Bureau of Land Management.• Forecasted operating profit and EBITDA earnings on a monthly basis.• Researched monthly profit and loss balance sheet and prepared analysis.

• Developed, implemented and maintained an automated, direct mail sales system using county assessor’s records and database management systems to target customers in areas served.• Increased annual revenue by $947,000, while reducing sales related expenditures by more than $453,000.

• Trained in firefighting methods and techniques in order to assist full-time firefighters in all areas necessary during major incidents including structure fires, wildland fires and major medical emergencies.• Earned Firefighter I & II Certification and Emergency Medical Technician Certification.

• Initiated collection activities for delinquent accounts.• Corresponded with customers in writing and phone conversations.• Represented Rural/Metro in justice court appearances as a corporate officer.

• Directed a team of eight customer service representatives in a call center environment.• Addressed questions, comments, and concerns brought up by customers of statewide fire and ambulance divisions.• Resolved problems to maximize customer satisfaction.• Established departmental teamwork among subordinates and peers.

Smitty's was the Phoenix area's #1 Grocery and Department Store.As a department manager in the non-foods area:• Recruited, trained, scheduled and evaluated 29 sales associates in seven departments.• Managed all aspects of store level activities including; ordering, receiving and merchandising products, building and maintaining vendor relations, and providing exceptional customer service. • Oversaw departments that generated sales in excess of $5 million annually.