Tim Neumann's Location
Greater Melbourne Area, Australia
Tim Neumann's Contact Details
Tim Neumann work email
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Tim Neumann personal email
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About Tim Neumann
Tim Neumann - Senior UX/Product DesignerHey there. I am a systems thinker, a problem solver, a product nerd, and a lover of new ideas and beautiful functional design. I'm also a home renovator, art gallery wanderer, and surfing wanderluster.If you are looking for a team player, that can move fast, who is constantly curious and up for learning and expanding domain expertise. Then I might be your guy.I’ve had the pleasure of collaborating with folks from all sorts of industries. From big brands in automotive and entertainment to grassroots community projects, to being a Co-founder and Product Designer for startups. Working on numerous SaaS platforms, campaigns, branding, micro-sites, rich online resources, and mobile apps – and everything in between. Each experience has taught me something new and enriched my toolkit.Say hi if you are looking:- To help you ideate, validate and scale your applications.- To gather research and a turn it in solutions that solve real world problems.- To design beautiful and functional interfaces that make sense and are a joy to use.- For someone to facilitate collaboration between cross-functional teams.- To prototype and validate new ideas. - For someone to lead a website rebuild.⚡️ Take a peek at some of my projects from the last few years: timneumann.com.au💬 Want to chat? Say hi: contact@timneumann.com.au
Tim Neumann's Current Company Details
Tim Neumann Work Experience Details
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Head Of ProductOrkestraMelbourne, Vic, Au
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Senior Product DesignerOrkestra Jun 2024 - PresentAustraliaAs a Senior Product Designer at Orkestra, a climate tech startup, the focus is on creating solutions to both customer problems and business needs. Enabling modelling and monitoring of assets in behind-the-metre renewable energy installations.My role is to deep-dive into problems to understand their context and root cause. Collaborating closely with product management, design, and engineering (our product trio), working together to define both the problem and the solution. Leading the user experience (UX) and user interface (UI) design, ensuring a balance between business goals, user needs, and technical constraints.
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Senior Experience DesignerBupa Oct 2023 - Apr 2024AustraliaWorked across two delivery squads to help build and mature a suite of digital health tools, to support Bupa's strategic expansion from Health Insurance into Health Care.Responsibilities:- Working with clinical SMEs to develop solutions and content that is clinically appropriate.- Collaborating with Product Owners and Tech Leads to help define the roadmap and solutions in-line with our strategy to ensure we are on track with KPIs.- Building conceptual models that underpinned the strategy and help validate the approach.- Upskilling with and validated 3rd-party solutions to integrate into the tech stack.- Defining customer experiences and validating solutions.- Leading Content and UI Designers to support them while refining and elevating the quality of solutions.- Working with research to ensure we are asking the right questions to inform and validate the product.- Presenting to leadership to explain and get by-in for the work.- Working with delivery teams to ensure we elevated the speed and quality of outputs. -
Senior Product DesignerAlpaca Travel Aug 2021 - Aug 2023Worked for a bootstrapped travel and mapping content startup, collaborating directly with the founders and the development team to ideate, iterate, design, and validate solutions for Alpaca’s map-based SaaS offering.Achievements:- Used rapid wireframing techniques to develop key interfaces and experiences.- Collaborated closely with the founders to undertake a major redesign and relaunch version 2.0 of the platform, which was a ground-up rebuild of the platform. Which transformed the customer experience to a fully self-serve model, and introduced numerous additional features from the product backlog. - Undertook unmoderated user testing and validation to refine the experience.- Redesigned and refined the presentation layer of all of their platform. Optimising the layout to incorporate flexible client branding, while standardising the UI and optimising the functionality across all breakpoints.- Developed design systems for the SaaS application ecosystem and front-end presentation layer.- Led a brand refresh for the company and redesigned their campaign site.- Designed a standalone API reference website for developers and agency clients. -
Senior Ux / Product DesignerSelf Employed Aug 2021 - Jul 2023AustraliaFreelance relationship with key clients, digital agencies Cummins & Partners, Flint and cloud-based services provider Mantalus.Responsibilities:- Validating early-stage ideas and working with product teams to shape MVPs for go-to-market.- Running ideation workshops with cross-functional teams.- Leading client projects for agencies.- Developing project timelines and presentations for agency clients.- Undertaking customer research to support heuristic evaluation and project strategy.- Creating prototypes to validate key aspects of the customer experience.- UI Design, documentation, and handover.
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Senior Ux / Ui DesignerPlan Partners Sep 2020 - Aug 2021Melbourne, Victoria, AustraliaJoined the marketing team as a contractor for a 12 month contract and supported the team and leadership with numerous activities. Achievements:- Led an internal brand refresh.- Led the design, content design and customer validation of their campaign site, reducing the average bounce rate by 21% and increasing site conversions by 36%.- Conducted user research to inform conversion gaps.- Unified and uplifted the user experience between their campaign front end and Salesforce client portal.- Directly supported the agency selection process and delivery process and collaboration between internal and external teams.- Successfully attained WCAG 2.0 AA compliance for their site.- Created the first model for their knowledge management system.- Supported their digital strategy. -
Senior Ux DesignerDeakinco. Mar 2019 - Jul 2020Docklands, Victoria, AustraliaIn my role as the Senior UX Designer, I collaborated closely with the product owner, CTO, the professional practice team, assessors and technology team.Achievements:- Major redesign of the Assessor Portal, one of the core SaaS platforms for assessors to manage the credential assessment process. Resulting in reducing the cost of delivering credentials by ~35%.- Developed Skills Hub, a client portal trial for a collaboration with Uber, to offer drivers employee benefits to help them study and attain skills while driving for the company.- Uplifted and unified the customer experience across several core SaaS applications.- Started a research panel to inform core product of Professional Practice Credentials.- Created V1 of their design system, undertaking a major uplift of the UI patterns and functionality at the same time.- Documented the entire SaaS ecosystem to support cross functional collaboration.- Designed campaign landing pages. -
Senior Ux DesignerNational Australia Bank Apr 2018 - Mar 2019Melbourne, AustraliaAs part of a 12 month contract I led a small team responsible for developing and validating product ideas and solutions for the Visa Innovation Program, which leveraged the double diamond model for research, ideation and validation.Responsibilities:- Facilitating early-stage qualitative and quantitative customer research.- Research synthesis and concept ideation.- Concept testing to refine solutions.- Designing slide decks and presenting to key stakeholders.- Workshop facilitation with key stakeholders.- Supporting service blueprint workshop for the Nab Straight Up Card.Achievements:Our team's product validation and service blueprinting workshop kickstarted the creation of the NAB Straight Up Card, a card that gives customers interest free spending, instead charging a set monthly fee which is based on their credit limit.https://www.nab.com.au/personal/credit-cards/nab-straightup-card -
Co-Founder / Product DesignerThe Lemonade Traders Pty Ltd May 2016 - Nov 2018Melbourne, AustraliaCo-Founded The Lemonade Traders, with two other Co-Founders. We built a SaaS platform designed to help other startups and SMEs negotiate and create their own legally binding business agreements online, without having to turn to a lawyer.Achievements:- Early discovery to shape product offering leveraging the Google Sprint model.- Multiple rounds of solution maturation from paper prototypes through to coded prototypes.- Designed and developed branding and messaging for the platform.- Designed the core SaaS platform that led users through the process of building their own legal agreements.- Designed and launched a marketing site.- Developed marketing material.- Launched the product and early stage adoption through Facebook and business networking opportunities.
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Senior Ux / Ui DesignerEdge – Creative, Content And Connections Jan 2017 - Apr 2018Melbourne, AustraliaWorked in conjunction with a team of designers, writers, content specialists, strategists and data analysts to deliver various digital projects for Edge's clients.Clients included Apia, Melbourne University, Suncorp Insurance and Terri Scheer.Responsibilities:- Facilitating client workshops.- Managing UX projects end-to-end for clients.- Designing client pitch decks and presenting them with client services and directors.- Designing marketing material.- Leading website redesigns from end-to-end from heuristic evaluations, qualitative research, wireframing, prototyping, UI design and handover to developers. -
Freelance Ux / Ui DesignerTim Neumann Jan 2013 - Apr 2018In 2013 I shifted focus and moved fully into the world of digital and focused on designing campaign sites. Moving away from Flash to embrace web 2.0 technologies. At the same time I started to educate myself informally in UX practices.
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Ux / Ui DesignerSense Creative Agency Sep 2016 - Apr 2017Fitzory, VictoriaResearched and developed IAs, wireframes, prototypes, content systems for various web projects for Sense's clients. -
Ux / Ui DesignerPugh Morgan Jan 2016 - Dec 2016Collingwood, VictoriaHelped build out the digital offering for startup agency Pugh Morgan. Projects spanned ad campaigns, mobile apps and websites. -
Freelance Art Director / Digital DesignerFreelance Feb 2002 - Dec 2012Agency work:Freelance design work on various projects working across a range of small and large advertising and digital agencies. With a focus on campaign micro-sites and digital advertising.Agencies included: Clemenger BBDO, DT Digital, GPYR, JWT (Wunderman) and McCann Erickson.Personal clients:I managed a broad set of personal clients, completing small branding projects, campaign sites, digital advertising and print work. With a focus on the music scene and clubs.Clients included: Boutique Nightclub, DJMSM, Earthcore, Kinetik, Mod Dance Company, Shock Records, and Roadrunner Records.
Tim Neumann Education Details
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Electronic Design And Interactive Multimedia -
Visual Art
Frequently Asked Questions about Tim Neumann
What company does Tim Neumann work for?
Tim Neumann works for Orkestra
What is Tim Neumann's role at the current company?
Tim Neumann's current role is Head of Product.
What is Tim Neumann's email address?
Tim Neumann's email address is ti****@****.energy
What schools did Tim Neumann attend?
Tim Neumann attended Swinburne University Of Technology, Rmit University.
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Tim Neumann
Faculty Learning Technology Lead, Head Of Learning Technologies Unit & Lecturer In Education And Technology At Ioe, Ucl'S Faculty Of Education & SocietyGreater London3ucl.ac.uk, ucl.ac.uk, ioe.ac.uk2 +442076XXXXXX
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Tim Neumann
Carrboro, Nc1amazon.com -
Tim Neumann
Ux Architect & Ux Designer @ Freelancer, Hamburg | Uxmc (Ux Master Certified) | Usability Engineer | Experience Strategy & Management _🖌️Greater Hamburg Area -
Tim Neumann
South Australia, Australia -
Tim Neumann
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