Tim Keyes Email & Phone Number

United States

Fretted instrument product development, sourcing, production, and design services.

Westchester, Ohio

Clearwater, Florida - Hebron , Kentucky

Managed the quality control department and the MK "Mod Shop". Was responsible for all inventory at the Hebron location. Responsible for all Asian sourcing and was main liaison for Asian factories. Assisted brand manager with product development of new models from conception to introduction into the product line. Maintained all product spec sheets. Did demonstration videos for new products and demo sounds file for the MK web site. Responded to all customer email and participated in online chats originating from web site. Entered all shipping data to Vendornet and Vendor Central and facilitated all shipments to Musicians Friend and Amazon.

Hebron, Kentucky

Responsibilities included overseeing all Asian production of BC Rich Guitars, Michael Kelly Guitars, and Traben Basses. Submitted spec requirements to factories for production and price quotes. Was main liaison to Asian factories. Maintained stable production in Korea, China, and Indonesia, which required frequent travel to these factories. Worked within travel and production budgets. Responded to all customer email correspondence directed to BC Rich, Michael Kelly, and Traben.

Hebron, Kentucky

Oversee all aspects of BC Rich Guitars, Michael Kelly Guitars, and Traben Bass brands. Managed USA BC Rich production including inventory of all components used in production of the USA made line. Submitted spec requirements to factories for production and price quotes. Was responsible for forecasting and purchasing of all Asian sourced fretted instruments. Responsible for all product development, sampling, and approving of new models for all three brands. Required travel to all Asian factories including Japan, Korea, China, Indonesia, and Vietnam to oversee production and maintain quality. Assisted in international sales of Asian and USA made instruments. Responded to all customer email correspondence directed to BC Rich, Michael Kelly, and Traben brands.

Hebron, Kentucky

Assisted Fretted Instrument Brand Manager in all aspects of product development including creating and maintaining all product spec sheets. customer email correspondence directed to BC Rich, Michael Kelly, and Traben. Travel to Korea and China as needed. Responded to all customer email correspondence directed to BC Rich, Michael Kelly, and Traben brands.

Cincinnati, Ohio - Hebron, Kentucky

Managed all aspects of USA BC Rich Custom Shop production including sourcing and purchasing of all materials needed, development of new models, pricing, and adherence to production schedules. Assisted sales staff by contacting dealers directly to maintain high quality and customer satisfaction. Contributed a column to monthly BC Rich newsletter.

Cincinnati, Ohio

Did setup and QC inspection of all fretted instruments before shipment to dealers. Maintained all fretted instrument inventories. facilitated all warranty repairs.

Cincinnati, Ohio

Built and installed high end audio and video equipment. Oversaw all inventory of sound reinforcement gear. Successfully created and submitted job quotes for new builds, installations, and productions. Was lead FOH engineer for many musical acts and stage productions.