Tim Kisner Email & Phone Number

Summary of Accomplishments: I have managed and maintained all aspects of the Telecommunications Corporate Infrastructure that includes four Hotel and Casinos Properties , including the communication and call routing for a 100 agent multi-property call center as well as VIP agent services, Front Desk and Housekeeping ACDs, Also Consolidated Operator Servers (PBX Dept.) for four Hotel and Casino into one Contact Center.Summary of Qualifications: Experienced in design, installation, and termination of all types of communication cabling and Fiber Optics networks including Wi-Fi Wireless infrastructure. Experienced in maintaining, programming and troubleshooting Fujitsu 9600 Rel. 15, Meridian Rel. 25, NEC 2400 IMS telephone switches and some experience with the Avaya S8300 and S8700 phone switchs. Experienced in maintaining, programming and troubleshooting Centigram and FCS Voicemail Systems. along with SDD JAZZ Enterprise Call Accounting System, IntelliCenter ACD and Interalia XMU Call Processing Digital Announcer.

Listed skills include Telecommunications, Fiber Optic Cable, Troubleshooting, Voip, and 13 others.