Tim Kolasa Email & Phone Number
@uwm.com
LinkedIn matched
Who is Tim Kolasa? Overview
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Tim Kolasa is listed as Unified Communications Administrator II at United Wholesale Mortgage, a company with 2785 employees, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a work email signal at uwm.com and a matched LinkedIn profile for Tim Kolasa.
Tim Kolasa previously worked as Telecommunications Analyst at Health Alliance Plan and Independent Technology Consultant at Independent Technology Consultant. Tim Kolasa holds Telecommunications, Broadcasting from Henry Ford College.
Email format at United Wholesale Mortgage
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About Tim Kolasa
Over 30 years of exposure to computer and networking hardware and software across multiple discipline applications. 10 years working as a creative force in the realms of performance, audio and video production, radio broadcasting, copywriting, sound and video editing. Currently pursuing a position as a digital marketer in the realms of SEO, PPC Specialist or Analyst, and/or copywriter, as well as developing business opportunities.Tasked with creating and implementing solutions to solve various problems alone, in a small and large team environment, working alongside various third-parties, vendors, and providers in time-sensitive and high-pressure situations. Providing timely and high-quality turnaround with a positive, never-give-up attitude. Familiar with contract maintenance, managed services, and ad-hoc customers. Clear understanding of high customer satisfaction and repeat business.Blockchain and Crypto Enthusiast.
Listed skills include Cisco Technologies, Cisco Call Manager, Windows 7, Computer Hardware, and 16 others.
Tim Kolasa's current company
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Tim Kolasa work experience
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Telecommunications Analyst
System Administration and Project Management for Voice and Telephony Services. OpenScape Unify (formerly Siemens) VOIP systems, OpenScape Voice, OpenScape Contact Center, and Xpressions Voicemail.
Independent Technology Consultant
Technical support provided over phone, remote, and in-person when required, as well as providing product maintenance. Consultation for hardware and software purchasing decisions for clients based on needs. Specialization in data backup/recovery, re-installs, wired and wireless networking.
Customer Support Engineer (Netech Was Acquired By Presidio)
- First-line support for troubleshooting and solutions for routing, switching, wireless, VOIP, and physical security logistics. Troubleshooting tickets for small, medium, and large environments.
- Assessment, troubleshooting, and solutions based to meet SLA requirements. Responding to customer emergencies and coordinating or escalating as required. Remote troubleshooting via WebEx and onsite equipment.
- Major concentration in voice over IP troubleshooting supporting Cisco CUCM, Unity Connection, UCCX, H323 and MGCP voice gateways, SIP trunks, analog, and third party paging applications. Punch down, tone and.
- Moves, adds, changes as requested, especially for Managed Services customers. Customization of call scripting, call handlers and greetings. IP Phone wallpaper and ringtone customization.
- Project planning and field augmentation assistance as required during heavy periods. Onsite smart hands and completing complex autonomous projects with minimal supervision. Ensuring project deadlines met.
- Planned after-hours patching, upgrading, and emergency disaster recovery of multiple Cisco voice products, IP phones routers, switches, WAVE, MCS and UCS servers.
Customer Support Engineer
- First-line support for troubleshooting and solutions for routing, switching, wireless, VOIP, and physical security logistics. Troubleshooting tickets for small, medium, and large environments.
- Assessment, troubleshooting, and solutions based to meet SLA requirements. Responding to customer emergencies and coordinating or escalating as required. Remote troubleshooting via WebEx and onsite equipment.
- Major concentration in voice over IP troubleshooting supporting Cisco CUCM, Unity Connection, UCCX, H323 and MGCP voice gateways, SIP trunks, analog, and third party paging applications. Punch down, tone and.
- Moves, adds, changes as requested, especially for Managed Services customers. Customization of call scripting, call handlers and greetings. IP Phone wallpaper and ringtone customization.
- Project planning and field augmentation assistance as required during heavy periods. Onsite smart hands and completing complex autonomous projects with minimal supervision. Ensuring project deadlines met.
- Planned after-hours patching, upgrading, and emergency disaster recovery of multiple Cisco voice products, IP phones routers, switches, WAVE, MCS and UCS servers.
Telecommunications Associate
- Cisco VOIP Technician administering:Cisco Call Manager 3.3 and 7.1Cisco Emergency ResponderInformaCast Emergency NotificationCisco UCCX ACDCisco Unity VoicemailSchoolMessengerAPC and Symmetra UPS Backup UnitsAnalog.
- Hardware and software support of college-wide Cisco VOIP and voicemail phone systems.
- Maintained Cisco VOIP databases for 3,000 devices including Call Manager, Unity Connection, call handlers, IPCC/UCCX Automatic Call Distribution, Cisco Emergency Responder, Meeting Place Express, InformaCast, and.
- Maintained more than 10 ACD call queues to ensure that interruption to college business was kept to minimal levels.
- Provide written and verbal training support to users regarding voicemail and telephone features.
- Followed and enforced departmental practices and policies when deploying telephony hardware, services, and software. Assisted with enforcement of software license agreements.
Colleagues at United Wholesale Mortgage
Other employees you can reach at uwm.com. View company contacts for 2785 employees →
Christabel Atangcho
Colleague at United Wholesale MortgageAuburn Hills, Michigan, United States, United States
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RM
Richard Machnik
Colleague at United Wholesale MortgageDetroit Metropolitan Area, United States
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SK
Sindi Karoshi
Colleague at United Wholesale MortgageUnited States, United States
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AF
Anthony Fredrickson
Colleague at United Wholesale MortgageClinton Township, Michigan, United States, United States
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KS
Kelsey Smith
Colleague at United Wholesale MortgageAuburn Hills, Michigan, United States, United States
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NF
Nathan Feld
Colleague at United Wholesale MortgageTroy, Michigan, United States, United States
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KH
Kevin Hypes
Colleague at United Wholesale MortgageTroy, Michigan, United States, United States
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AA
Andrew Allen
Colleague at United Wholesale MortgageAuburn Hills, Michigan, United States, United States
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RS
Rachel Shaver
Colleague at United Wholesale MortgageClarkston, Michigan, United States, United States
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RG
Rabea Gull
Colleague at United Wholesale MortgageSterling Heights, Michigan, United States, United States
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Tim Kolasa education
Telecommunications, Broadcasting
Information Technology
Bachelor Of Fine Arts (Bfa)
Education record
Frequently asked questions about Tim Kolasa
Quick answers generated from the profile data available on this page.
What company does Tim Kolasa work for?
Tim Kolasa works for United Wholesale Mortgage.
What is Tim Kolasa's role at United Wholesale Mortgage?
Tim Kolasa is listed as Unified Communications Administrator II at United Wholesale Mortgage.
What is Tim Kolasa's email address?
AeroLeads has found 1 work email signal at @uwm.com for Tim Kolasa at United Wholesale Mortgage.
Where is Tim Kolasa based?
Tim Kolasa is based in Detroit Metropolitan Area, United States, United States while working with United Wholesale Mortgage.
What companies has Tim Kolasa worked for?
Tim Kolasa has worked for United Wholesale Mortgage, Health Alliance Plan, Independent Technology Consultant, Presidio, and Netech Corporation.
Who are Tim Kolasa's colleagues at United Wholesale Mortgage?
Tim Kolasa's colleagues at United Wholesale Mortgage include Christabel Atangcho, Richard Machnik, Sindi Karoshi, Anthony Fredrickson, and Kelsey Smith.
How can I contact Tim Kolasa?
You can use AeroLeads to view verified contact signals for Tim Kolasa at United Wholesale Mortgage, including work email, phone, and LinkedIn data when available.
What schools did Tim Kolasa attend?
Tim Kolasa holds Telecommunications, Broadcasting from Henry Ford College.
What skills is Tim Kolasa known for?
Tim Kolasa is listed with skills including Cisco Technologies, Cisco Call Manager, Windows 7, Computer Hardware, Hardware, Technical Support, Telecommunications, and Networking.
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