Tim Lafond Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

Sales Manager - 01/2020 to Current Sales Representative - 2019 to 2020➤ Cultivating relationships with new and current customers by building trust and explaining products/services.➤ Efficiently auditing the performance of sales professionals and providing additional support/training when needed.➤ Strategically exceeding company sales goals while achieving over $1,000,000 in products on an annual basis.➤ Monitoring competitor activity, implementing strategies to exceed goals, and resolving customer issues/complaints.➤ Continuously reporting changes that impact the business and delivering sales reports to senior leadership teams.➤ Ensuring sales representatives have the necessary resources to perform properly and exceed established targets.➤ Developing new strategies to achieve organizational goals and preparing sales budgets/projections for stakeholders.

Sun Prairie, Wisconsin, United States

➤ Oversaw all aspects of daily operations for a business/location that generated over $60M in sales volume per year.➤ Directed 9 salaried managers and over 250 associates by ensuring customer service expectations were always met.➤ Exceeded shrink plans with .5% improvement YoY and achieved inventory reduction of $1.5M during tenure.➤ Achieved 5% YoY improvement and maintained a track record of delivering an annual 4% comp increase in sales.➤ Trained employees and provided performance feedback, while ensuring they were complying with company policies.➤ Ensured staffing needs were always met by maintaining outstanding hiring standards and interviewing new candidates.➤ Continuously supported managers and supervisors to ensure productivity, safety, and quality requirements were met.

Monroe, Wisconsin, United States

➤ Provided leadership for a store achieving $60M in annual sales while managing 8 salaried managers and 250 associates.➤ Implemented policies, procedures, and strategies to promote effective local, state, and national security operations.➤ Effectively managed budgetary compliance by ensuring variable and fixed operating expenses were within guidelines.➤ Directed workflow for team members, established shrinkage control disciplines, and achieved performance targets.➤ Recruited, selected, and onboarded new employees/managers, successfully resulting in a decrease in turnover metrics.➤ Continuously supported a team-oriented environment along with delivering daily operational plans to associates.➤ Oversaw budget requirements, analyzed business objectives, measured outcomes, and ensured customer needs were met.

➤ Provided direction and support for associates at a store with over 300 employees, generating $80M in sales per year.➤ Forecasted sales and payroll to drive store results as well as efficiently monitored daily, weekly, and monthly results.➤ Maximized productivity by developing an atmosphere of open communication, awareness, and constant improvement.➤ Continuously recruited, interviewed, hired, and trained employees for positions according to specific business needs.➤ Maintained store cash levels, reports, and closing procedures as well as educated sales team on all company objectives.➤ Conducted specific inventory checks on a regular basis and maintained updated inventory records to meet store needs.➤ Trained and developed associates to ensure they continued to provide outstanding service and represent brand standards.

➤ Management Trainee – Wal-Mart – 2011➤ Facility Manager – Adult Learning Systems, U.P. – 2008 to 2011