Assist with the analytic management of end-to-end procedures that support both existing and new payer contracts for Onco360 and CareMed.Assist with the completion of underwriting models with Finance and participate in the underwriting meetings when presented to Leadership for new/existing medications, RFP/RFIs opportunities and impact modeling.Prepare and distribute payor reconciliation as needed.Support AVP/Account Manager in completing ad-hoc and issue resolution requests.

• SME in Focus, risk management tool, based on Origami product.• Responsible for updating Focus glossary, training videos and documentation made available on the Focus Help page.• Developed training course for internal Focus users, using the Articulate 360 software.• Developed reports, report templates and dashboards, as necessary.• Supported and trained internal and external users.

• Worked with 2nd highest revenue producing client, with over 100% growth from 2013 to 2015.• Liaison with IT, sales and marketing to overcome inefficiencies, solve issues and implement new processes and programs.• Developed monthly process to reconcile payments from client with actual earned commission, averaging over $100k in missing commissions.• Oversee reporting for the client.• Produce numerous ad hoc reports using Excel and the companies reporting platform.• Handled the movement of insurance agents between different sales groups.• Assure leads are allocated optimally between agents at different sales centers.• Responsible for daily P&L, and reporting out on related sales metrics.• Work with accounting on the P&L monthly closeout.

Report preparation, sales and data analysis. Workflow and process improvements, resulting in the company going from the worst in number of errors to the best; management of various drug programs.

Customer’s primary point of contact for resolution of administrative and service related issues for six hospitals; and co-point of contact on another.