Tim Laycock, Cspo work email
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Tim Laycock, Cspo personal email
A top-performing software Product Manager & business consultant with an extensive track record of success delivering high-performance enterprise solutions that take business success to new levels of performance. My companies & clients have come to rely upon me as a trusted technology partner and go-to subject matter expert. As a Certified Scrum Product Owner, I employ my extensive knowledge of Agile/Scrum development principles to optimize development pipelines & drive innovation across the full lifecycle for my skilled teams to deliver cutting-edge products. A major part of my career success was achieved in senior consulting & software product management roles with Sabre Corp., where I played a major part in the design & delivery of industry solutions for leading travel firms such as American Express, Carlson Wagonlit, Egencia, and Flight Centre among many others. Promoted to Principal, Product & Systems Delivery in the Product Development organisation at Sabre, I spearheaded the strategic delivery of a cutting-edge suite of SaaS travel management automation tools, which included a Flight Schedule Change Management application, a Missing Air Ticket Tracker module & a robotic Lower Fare Finder, generating huge revenue & efficiency savings to travel organisations. Prior to that, I was a key leader within the EMEA Product & Solutions Development business segment overseeing the creation of regional customer solutions using the Sabre Qik® development platform.Although much of my work has been focused within the travel-tech sector, my skillset and expertise are suited for any software development segment. My expertise and experience position me as a strong interface between business/commercial teams and technology teams with the ability to translate business requirements into dynamic product development roadmaps leading to the perfect enterprise solutions. I am excited for the next great career challenge. If I can fill a need for your company, please reach out.
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Product ManagerFe Fundinfo Feb 2019 - Oct 2021Woking, Surrey, United KingdomProduct Manager for a portfolio of industry-leading SaaS Financial Investment Research and Analytics software products, including FE Analytics and Trustnet. -
Independent Business ConsultantIndependent Consultant Oct 2018 - Feb 2019Lightwater, Surrey, United KingdomProvided expert consultations to businesses in the areas of Agile/Scrum development, business process efficiency and enterprise automation solution development with specialty expertise in the online, leisure and corporate travel agency business sector. -
Principal, Product Management & Systems DeliverySabre Corporation Jun 2011 - Jun 2018Richmond, Surrey, United KingdomI answered directly to the Development & Delivery Director for the mid & back-office product portfolio, while driving two high-performance teams: the automation software Scrum team and the 2nd Level Customer Support (Escalations) team. As such, I spearheaded the ongoing buildout of a cutting-edge suite of travel management automation tools enabling travel management companies (TMC) and online travel agencies (OTA) to significantly streamline processes across the board and take operations to new levels of performance. Key Contributions/Accomplishments:★ Throughout my tenure, I earned a strong reputation as a trusted technology partner to customers and industry stakeholders as the product suite subject matter expert and "go-to guy" for delivering the right solutions to overcome all challenges.★ I conducted in depth analyses of travel agency operations to derive insights serving as the catalysts for developing and launching the latest in Software-as-a-Service (SaaS) solutions for the industry.★ Every product put out by the team was 100% reliable and easily scalable for customers.★ Some top-performing tools I orchestrated included a highly sophisticated Flight Schedule Change Management application and a robotic Lower Fare Finder tool.■ FLIGHT SCHEDULE CHANGE MANAGEMENT APPLICATIONI was able to deliver a 70% automation efficiency level to capture USD $1.5M+ in annual savings on a previously burdensome manual operational process for executing flight schedule changes for one of the leading OTA's.■ LOWER FARE FINDERI designed a highly effective tool to track existing flight bookings prior to departure and identify and auto-rebook lower fare classes that become available after initial bookings, saving between $35K to $40K daily for a global TMC. -
Senior Technology Consultant & Software Developer - Emea Customer SolutionsSabre Corporation Apr 2003 - Jun 2011Hounslow, Middlesex, United KingdomI was promoted to a senior subject matter expert and solutions development role within the Product & Solutions Development business segment. In my capacity, I delivered strategic technology recommendations to the portfolio of travel management companies while orchestrating the development and launch of customised point-of-sale (POS) and operational automation tools, created within the Sabre Qik® development environment. Key Contributions/Accomplishments:★ Across my tenure in the role, I designed and built solutions for industry leading companies such as Carlson Wagonlit, American Express Travel and Hogg Robinson Group. ★ A major part of my success was forging partnerships with Project Managers, Product Development Managers, Business Analysts and Travel Consultants (customers) to drive development and utilise insights to execute industry leading consultations. ★ I authored documentation on all application aspects from technical design specifications to product installation directions to training collateral. ★ I delivered a series of high-performance POS solutions that slashed operating costs and increased efficiency & quality control as part of travel booking processes for multiple corporate and leisure travel companies.★ I succeeded in integrating all products with the Sabre Global Distribution System (GDS), various back office accounting systems and Oracle & MS databases, through use of a combination of scripting tools, Web Services & XML API's.★ I travelled extensively to install, test and provide post-implementation support for applications at customer sites spanning the EMEA region. -
Senior Training Instructor, Uk & IrelandSabre Corporation Nov 1998 - Apr 2003Hounslow, Middlesex, UkI joined the company initially creating and delivering expert generic and bespoke customer training courses to significantly enhance customer use of the Sabre GDS and drive revenue growth for both the users and Sabre. Key Contributions/Accomplishments:★ Overall, I presented trainings to 500+ subscribers over five years that included software familiarization courses such as the 5-day Basic Sabre and Sabre Conversion courses as well as workshops on a host of other Sabre products.★ I was continually lauded by customers for trainings, receiving an average of 4.3 out of 5 on participant surveys.★ Another key function was to assume lead point conducting bespoke conversion trainings for staff from new businesses converted/acquired from key competitor GDS companies, including BCD Travel, Reed & Mackay and Uniglobe Topflight Travel.★ It was an exciting period in the major advancements in training technology and I was at the forefront of European pioneering of the Virtual Classroom.
Tim Laycock, Cspo Skills
Tim Laycock, Cspo Education Details
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French & Spanish Language & Literature -
St. Edward'S School, Oxford, United Kingdom
Frequently Asked Questions about Tim Laycock, Cspo
What is Tim Laycock, Cspo's role at the current company?
Tim Laycock, Cspo's current role is Former Software Product Manager.
What is Tim Laycock, Cspo's email address?
Tim Laycock, Cspo's email address is ti****@****bre.com
What schools did Tim Laycock, Cspo attend?
Tim Laycock, Cspo attended Queen Mary, U. Of London, St. Edward's School, Oxford, United Kingdom.
What skills is Tim Laycock, Cspo known for?
Tim Laycock, Cspo has skills like Sabre, Ticketing, Travel Management, Gds, Product Management, Software Project Management, Business Analysis, Testing, Marketing Strategy, Marketing Communications, Team Building, Agile Methodologies.
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