Providing technical leadership and hands-on expertise maintaining, migrating, and evolving capabilities in Microsoft’s Office 365 environment. Responsible for tenant migrations, platform development, organizing data / naming standards, coordinating development of new sub-services, documentation, support training, and mail flow. Primary O365 platform service owner, with dotted-line relationships to sub-service owners for Teams/SharePoint templates, Exchange hybrid/relay, and AD/Azure AD syncs.

• Lead team of 38 Exchange, SharePoint, & Teams professionals delivering O365 and Azure services for 80K internal FIS employees• Multiple large-scale acquisitions de-acquisitions with employee counts including 10k, 15k acquired employees integrated with o365.• Implemented and migrated to Office 365 from on premises infrastructure for 55K users• Engaged in audit requirements for SOC2, PCI, customer audits, and regulatory audits in support of company • Configured Google Workspace to provide collaboration services for segment of company. • Consultation and support on products and services being offered• Focused on Security aspects of Office 365 E5 components• Remediated and identified security threats throughout the O365/Azure environment• Consulted regularly with Executives about product and service offerings on technology solution stack used for O365• Heavily involved with Microsoft Enterprise Agreement and other 3rd party contract negotiations related to IT services• Developed Azure Automation for common tasks and provisioning• Experienced overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.• Managed MDM infrastructure (Intune) for security controls, software deployment, and device inventory.• Lead SharePoint development team on redesign of corporate intranet site using SAFe Agile practices• Developed metrics for technology process KPIs using Power BI• Developed SSO and conditional access policies for O365/Azure• Developed automated license provisioning and termination workflow for O365• Architected O365 compliance, retention, and DLP solutions for O365• Rolled out MS Teams to enterprise and analyzed call quality to provide best collaboration experience.• Forecasted expense and managed budget for business unit• Moved 900 on premise applications into better security model for authentication.

• Lead team moving IT resources into new combined facility, including network, computer room, and cubicle workspaces. • After transition I managed a 32-person team of Exchange professionals delivering messaging services for 33K internal FIS employees and commercial messaging services for large FIS financial institutions. • Managed Exchange 2010/2013, Lync 2013, Proofpoint/Ironport Email Security Gateway, compliance scanning, and email archive for legal eDiscovery. • Managed and designed MDM solutions in support of mobile devices (AirWatch, Intune, JAMF, Citrix XenMobile).• Lead team responsible for Office 365 implementation and support. Migrated enterprise to O365 moving email from on premise to cloud.• Developed new standards for cloud operation, including DLP, retention, and eDiscovery. • Secured O365 services, remediated vulnerabilities, and implemented security best practices.• Maintained legal email archive used for litigation defense. • Developed code to extract and import archive items from old solution to new Proofpoint archive. Later migrated data to Microsoft O365 native archive.• Forecasted expense and managed budget for internal FIS Messaging infrastructure and commercial messaging business units.

• Coordinated network/firewall design and infrastructure build out during Metavante's acquisition of Kirchman Corporation• Maintained Helpdesk function supporting end users on Mac and PCs• Post-acquisition maintained overall IT infrastructure for Orlando location including computer room operations, helpdesk, mainframe operations, network, and security.• Set direction on process improvement, department forecasting/expenses, and implemented internal tools development and project planning. NotablySharePoint On-Premises and VMWare• Lead team including development professionals who worked on general deployment tools, SharePoint development of collaboration tools, mainframe support professionals, and Unix administrators.• Communicated with executive team to maximize development efficiencies and resolve technology issues.• Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.• Oversaw IT department operations and training.• Wrote policies, procedures and manuals governing internal IT use.• Managed VMWare Hosts, performed network analysis, and handled server support.• Managed Active Directory environment, DNS, DHCP, PKI infrastructure• Implemented SCCM for patch deployment and software distribution.

• Implemented network/firewall design and infrastructure• Managed audit requirements and team of network professionals responsible for overall Checkpoint Firewall and CISCO network infrastructure• Focused on redundant architecture and High Availability• Designed and deployed VMWare virtual infrastructure for server consolidation across the datacenter. This eliminated 200 physicals and provided Highly Available virtual machines to replace aging equipment• Designed and implemented segmented network providing better security and scalability for organization• Responsible to designing redundant exchange email system to provide maximum availability and performance.• Researched and recommended network products, services, protocols and standards for network development.• Analyzed, troubleshot and enhanced network performance to drive efficiency.• Oversaw network performance, making changes to boost overall efficiency and power.• Acquired and maintained advanced knowledge of networking protocols.• Implemented WAN and LAN designs in multi-datacenter configurations.• Installed, supported and maintained company hardware and software infrastructure according to best practices.• Managed Active Directory environment

Continued to lead Unix system programming team and added responsibility for network infrastructure design and build out of company's network architecture. Designed CISCO VLAN switch infrastructure and planned and implemented Checkpoint firewall and WAN connectivity to support locations and customers.

• Technical lead of team responsible for Unix administration, scripting, and development of tools and standards used to optimize core banking operating system platform• Unix OS experience: NCR MP-RAS, SUN Solaris, IBM AIX, and Linux• Developed installation packages for initial software install of core banking product and was responsible for initial installation, initial design and configuration, and ongoing maintenance of customer base.• Developed ATM interface for core banking application• Established remote customer support capability using SSH eliminating antiquated dial up.• Worked extensively integrating IBM MQ Series into Unix platform core banking application to support new teller interface

• Provided DEC mainframe hardware repair, SUN system repair, base Unix administration, and repair of peripheral equipment for enterprise customers including Motorola, Lockheed Martin, and Harris Corp.• Determined root cause and provided corrective action to prevent future failures through investigation and analysis of hardware systems responsible for maintaining, established 99% availability for hardware.