Tim Leon Email & Phone Number

Denver, Co, Us

- Working closely with department managers to assist in ensuring the adherence of manufacturer to volume and revenue commitments, while maintaining profitability across all departments- Provision of guidance to staff members in meeting their personal career goals through training, motivation, and facilitation of necessary training- Coordination of individual meetings with managers on monthly and annual goals and objectives, including assessment of their actual performance- Establishment of productive relationships with manufacturer at all levels-Attainment of 200% increase in pre-owned sales during the first six months that served as a record-breaking performance within the Fixed Operations Department- Driving force behind the 300% increase in profitability in the first year- Key inputs in ensuring the profitability of the store by achieving customer service index (CSI) levels above region target on a quarterly basis

- Supervision and training of all department managers to guarantee revenue and profit growth profitability within designated department- Responsibility in ensuring the delivery of first-rate customer; meeting store performance expectations; and making sound decisions for the store- Spearheading efforts in driving the continuous growth of the store in line with rapid changing market trends- Expertise in maintaining the highest CSI in the region year-over-year- Fulfillment of general management duties, thus increasing store profitability by 700% during the first year of employment

- Management and motivation of a team of 15 sales associates and 3 finance managers in following up with customers and administering all CSI and sales objections.- Execution of pre-owned inventory, including auctions and pre-owned inventory advertisements. - Established reputation for having CSI at top level for BMW, as well as for attaining the highest gross per unit in the market.

- Strategic direction of a team of 2 managers and 12 sales associates, which involved setting goals, handling objections, maintaining dealership’s high-customer satisfaction.- Accountability for the maintenance of Reynolds & Reynolds Customer Relationship Management (CRM) tool contact on a daily basis to guarantee consistent follow-up for the dealership.- Monitoring of new car inventory from ordering to marketing and advertisement of current finance and lease offers. - Continuous achievement of the highest desk average in front- and back-end of all car deals.