Tim Lester Email & Phone Number

Largo, Fl

• Managed a diverse fleet of 1,550 equipment units, excluding the flight and marine sections, showcasing comprehensive oversight and management expertise.• Developed and implemented a comprehensive Preventative Maintenance (PM) program at PCSO, aligning it with industry standards and creating custom checklists for different vehicle categories.• Spearheaded the implementation of Fleet Management Software, collaborating with the IT department and vendors, ensuring seamless and timely deployment.• Currently serve as the administrator and subject matter expert for the Fleet Management Software system, maintaining accurate vehicle data and assignments, showcasing expertise in system management and data integrity.• Utilized Fleet Management Software to centralize and track fleet members' training and certifications, effectively transitioning from a legacy spreadsheet system, streamlining record-keeping and ensuring compliance.• Updated PM checklists using Fleet Management Software, ensuring their association with respective units permanently and integration into the repair order system, optimizing maintenance processes and data accuracy.• Conducted comprehensive training sessions for staff on the utilization of the Fleet Management Software system, covering all operational aspects and report generation, enhancing the team's proficiency and utilization of the software.• Strategically developed and presented annual vehicle purchase budgets ranging from $6M-$12M reflecting a keen understanding of agency needs and financial planning.• Directed the assignment of new vehicles and evaluated replacements, identifying roles for older vehicles, recruits, patrol redeployment, or auction, demonstrating strategic planning and allocation skills.• Led efforts to secure General Motors status as a warranty center, enabling in-house repairs and warranty submissions, saving time and expenses while recovering approximately $50,000 in warranty claims for PCSO.

Fort Lauderdale, Florida, United States

• Supervised operations for a Fortune 500® commercial transportation, logistics, and supply chain management company, overseeing maintenance for 400 equipment units serving 80 customers.• Directed a diverse team of 20 direct reports, enhancing fleet maintenance and customer communication to optimize P&L performance, productivity, and ensure safety and regulatory compliance.• Spearheaded corrective measures that led to a transformative safety culture, achieving over 16 months of incident-free operations, showcasing an unwavering commitment to safety and operational excellence.• Overhauled the training program, bolstering technician skills and slashing outside repair costs by 10%, showcasing a proactive approach to cost-saving measures and skill enhancement.• Analyzed and successfully transitioned a customer from ownership to lease, amplifying revenue and unit count, demonstrating adept relationship management skills.• Rectified productivity and scheduling issues, drastically reducing customer downtime, highlighting a steadfast focus on operational efficiency and client satisfaction.• Implemented a stringent quality inspection program, significantly minimizing work defects, and pinpointing internal training and quality enhancement areas, emphasizing an unwavering commitment to quality assurance.

Livonia, Michigan, United States

• Oversaw operations at a Michigan facility managing 550 equipment units for 85 clients, leading a diverse team of 25 professionals responsible for fleet maintenance, client interactions, and operational compliance.• Implemented a robust safety culture by providing guidance and discipline, resulting in an impressive 11-month incident-free period, emphasizing a steadfast dedication to safety and operational excellence.• Strengthened relationships with a key Compressed Natural Gas (CNG) fleet client through proactive communication and rapport-building, securing an annual retained business value of $150K, showcasing adept client management skills.• Hand-picked by upper management to lead the successful transformation of a challenging union branch, resulting in significant improvements in productivity and profitability, showcasing adept leadership and strategic management acumen.• Participated as a mentor in Ryder's Future Leaders Program, contributing expertise and guidance to nominated candidates, highlighting strong leadership and mentorship.• Implemented measures to decrease external repair costs by enhancing technician training and skill levels, proactively approaching cost-saving initiatives and skill development.• Elevated technician quality through rigorous hiring practices, culminating in an above-average Customer Satisfaction Index (CSI) rating, underscoring a commitment to talent acquisition and service excellence.

Perrysburg, Ohio, United States

• Managed a facility in Ohio servicing 550 equipment units for 80 clients, overseeing a diverse team of 25 professionals responsible for fleet maintenance and customer interactions, ensuring financial performance, productivity, and safety.• Cultivated a robust safety culture, achieving an exceptional record of over 48 months without work-related injuries.• Contributed to winning the Chairman's Safety Award in 2010 and 2014, showcasing dedication to safety excellence.• Collaborated effectively with local and national sales teams, securing the retention of a major national account worth $2.2M annually in 2013, demonstrating strong client management and collaboration skills.• Skillfully managed a dual-union workforce, ensuring smooth operations and zero procedural grievances throughout the tenure, highlighting effective labor management and conflict resolution abilities.• Implemented strategies to enhance technician proficiency, resulting in consistent year-over-year reductions in external repair expenses, showcasing a commitment to operational efficiency and skill development.• Orchestrated the efficient disposal of lease assets by streamlining a separate facility, achieving equipment readiness for the market in less than the company's targeted goal of 14 days, showcasing proactive asset management.• Earned an outstanding rating across all key company performance metrics in 2012, reflecting consistent high-level performance and adherence to organizational standards.

Perrysburg, Ohio, United States

Various positions held over the start of my career with Ryder

Certified Automotive Fleet Manager, Fleet Management

Certified Automotive Fleet Manager

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services, Summa Cum Laude