Tim Letts Email & Phone Number

Herndon, Virginia, United States

Responsible for supporting 25 of the top 100 government contractors. Assist in daily account management, renewal discussions, and expansion of Deltek products into the subscribing base. Relied upon to provide market and organizational expertise to build collaborative relationships throughout the business and enhance the GovWin service.

Herndon, Virginia, United States

Responsible for roughly 25 of the most prominent accounts that subscribe to the GovWin service. Assist in daily account management, renewal discussions, and expansion of Deltek products into the subscribing base.

Herndon, Virginia, United States

Account management of around 70 Strategic level clients. Assist in navigating a SaaS-based subscription service consisting of an intelligence database and analyst consulting. Also tasked with onboarding, training, day-to-day assistance, upsell, and renewal/retention.As one of the most senior members of the Strategic team, responsibilities include knowledge sharing and continued education of colleagues. Involved in multiple cross-functional collaborative teams at Deltek to improve functional effectiveness.

Herndon, Virginia, United States

Account management of around 70 Strategic level clients. Assist in navigating a SaaS-based subscription service consisting of an intelligence database and analyst consulting. Also tasked with onboarding, training, day-to-day assistance, upsell, and renewal/retention.Consistent quota overachiever year in and year out.Involved in internal CRM testing, collaboration with Deltek's Marketing department, product management meetings, CSM onboarding training, and knowledge base publishing.Selected by management as Team MVP for CY2020.

Herndon, Virginia, United States

Responsible for managing a team of 4 individuals in a different geographic location while their manager was out on personal leave. Tasks included daily management and training, hosting one-on-one meetings, sales coaching, conflict resolution, forecasting, tracking pipeline, and reporting daily updates to senior leadership.

Herndon, Virginia, United States

Managed 120 businesses as the sole point of contact. Tasked with helping answer any questions or correct any issues encountered while using Deltek services. Also responsible for onboarding, any training that is needed, education, and renewal of agreements.Member of the marketing collaboration team, and Knowledge Base reviewer. Key contributor when advanced product and service expertise is required. In the Senior role, committed to assisting more junior colleagues with training and knowledge assistance.Supported clients with integrating the GovWin products with many of Deltek's SaaS products, including CRM.

Herndon, Virginia, United States

Selected as 2017 team MVP.Managed 120 businesses as the sole point of contact. Tasked with helping answer any questions or correct any issues encountered while using Deltek services. Also responsible for onboarding, any training that is needed, education, and renewal of agreements.Also, selected to assist with onsite onboarding training of an acquisition, member of the marketing collaboration team, and Knowledge Base reviewer. Key contributor when advanced product and service expertise is required.Lastly, supported clients with integrating the GovWin products with many of Deltek's SaaS products, including CRM.

Mclean, Va

Managed and assisted roughly 150 Basic Account businesses with their Government (Federal and State & Local) procurement identification and provided basic research on opportunities they were interested in to help them better formulate actionable strategies that would result in business growth.FedSources was purchased by Deltek in April of 2011.

Mclean, Va

Provided proactive research for Contractors seeking to do business with the Federal Government. This included creation and consistent updates of opportunities within the FedSources database (FedSources was ultimately acquired by Deltek). Also, provided on-demand answers to specific client requests. Spoke with Contract and Program officers, as well as attended opportunity events to write reports for clients.Agencies followed: Army Corps of Engineers, AMCOM, SMDC, Army Commands across Europe and Northern Africa, and Army National GuardTools used: FedBizOpps (FBO), Federal Procurement Database System (FPDS), Central Contractor Registration (CCR), Hoovers, Agency resources and events, as well as other tools, becoming proficient in Boolean Logic searches.

Round Rock, Texas, United States

Provided expertise and recommendations to customers purchasing computer equipment and associated products. Also provided resolution to any issue that arose. Held a roughly $1.5M annual quota and was consistently one of the higher performers in the Consumer Sales Division.

Dallas-Fort Worth Metroplex

Mentored in Media and Public Relations. Learned media development, Search Engine Optimization (SEO), Photoshop, preparation of client deliverables, and anything else that was needed to assist in day-to-day functions. Also managed the incoming calls and routing, building initial client interaction skills. Compiled and presented Company-wide employee satisfaction survey and subsequent evaluation to M/C/C staff.

Bachelor Of Science (B.S.), Marketing

High School

High School