Tim Lilly Email and Phone Number

President and operations manager for 1st Call Restoration a full service property damage restoration company.

- Assist team members with complex coverage questions and large loss damage estimates and settlements in a fast pace dynamic team environments. - Provide training and coordinate compliance issues for multiple states simultaneously. - Manage workloads and adjust team roles during catastrophe events. - Handle customer concerns and provide prompt, courteous resolutions. - Communicate claim process to clients during stressful events and manage claims to conclusion.- Coordinate and manage relationships with engineers, contractors and other service providers.- Analyze and interpret engineer findings and apply to policy language. - Write large loss reports for senior management.

- Successfully re-developed commercial property handling all phases of acquisition, planning and construction necessary to convert a bank to a restaurant facility.- Increased commercial property value over 90% in less than 1 year. - Negotiated and secured 4 year lease agreement on facility. - Manage lease contracts and property maintenance.