Analyzed and maintained data on all campaigns within the marketing department. Ability to use pivot table and charts to enhance speed of monthly reports.Linked excel sheets with PowerPoint to create slides for presentations.Work with over 250 field representatives and internal sales reps to insure they know and understand how to use marketingWorks.Create new templates in marketingWorks & helped in 3 upgrades to create a more user friendly system.Partnered with IT department to implement a database called "Do not Mail/Call" for our clients. Responsible for reporting and analyzing budget reports.Financial Service Specialist 2004 to 2006Listened carefully to client requests, designed and implemented solutions for them on the spot.Completed over 90 calls a day, efficiently make appropriate decisions based on individual cases.Recognized by peers for outstanding performance and customer satisfaction.Performed extra duties such as conducting quality control on my peers and retrieving copies of tax reports. Displayed initiative by taking on additional duties.

Actively completed extensive research in the market place to exploit new market opportunities.Maintained healthy and productive relationships with owners and managers of several golf courses to educate and encourage them to buy and continue to use our product.Worked directly with the technicians and the owner testing new software products.

Partnered with several departments on the implementation of Merrill, an on line mail ordering system that is sent to clients. Worked with all areas to ensure paperwork sent in by brokers was finished on time.Drafted letters to clients and brokers to explain certain guidelines and rules of the annuities area. Prepared excel spreadsheets for internal use as well as productivity reports for the top brokers that I serviced.