Tim Lin Email and Phone Number

• Customer Relationship Management, Build and maintain strong relationships with A/C contractor, wholesaler and dealer in HVAC industry, engaging with clients to understand their needs, providing ongoing support, and ensuring high levels of customer satisfaction.• Strategic Account Planning, assist to maintain and optimal the internal price structure for the product and customer to maximize profitability and customer satisfaction."• Business Development, drive sales growth by identifying and pursuing new business opportunities within existing accounts as well as acquiring new customers.This includes prospecting, lead generation, and conducting sales presentations to showcase the company's products and solutions.• Product knowledge and technical support, demonstrate to customer a deep understanding of the Hisense's HVAC products and advantages as the world’s leading home appliance brand, as well as a thorough knowledge of market trends, competitor offerings, and industry regulations.• Project Management, build and maintain positive relationships with consultant, dealer, builder, architects and installer in HVAC industry, With an understanding of the industry chain, quote hvac projects and supervise the project progress to ensure that inventory delivery satisfied customer needs.• Problem solving, quickly to resolve the issue or general enquiry of account, coordinate with internal team such as logistics, finance, marketing and product team to find solution that meet the client's needs, • Coordinate the planning and execution of industry-specific product exhibitions and trade events, such as the first HVAC&R and BUILDING SERVICES exhibition (ARBS) hosted by Hisense, ensuring seamless organization and impactful representation within the market

• Crafted a strategic roadmap for product lineup spanning three years, meticulously outlining benchmarks for both existing and upcoming products. maintain rigorous product life cycle to inform decision-making processes,• Product Strategy, conduct market research, benchmark competitive products, and formulate appropriate product strategies based on benchmarks• Implemented a comprehensive analysis of the product value chain, with a primary focus on identifying opportunities for cost reduction across all components. Strategically optimized the allocation of resources and streamlined processes to enhance the product's gross margin, driving sustainable profitability while maintaining quality standards.• Monitor monthly sales data and inventory, meet sales needs according to sales targets, and formulate promotional strategies • Monitor rolling forcast with puchase, sales, and inventory (PSI) as elements, adjust factory purchase order qty, avoid too many overdue stock.• Leading the successful launch of Hisense's inaugural lineup of light commercial aircon product multi-split, and fully participating in the launch process of cassette and ducted system• Collaborated closely with the R&D team to effectively track and oversee the Victorian Energy Upgrades (VEU) program. Monitored program developments, ensuring alignment with organizational goals and regulatory requirements,