Tim Loader Email & Phone Number

Melbourne, Victoria, Australia

Analytics and engagement to improve client services and performance. Using Tableau and Alteryx to process and display various data sources.

Melbourne, Australia

Writing reports and briefs, research, engaging internal and external stakeholders, project planning and implementation.

Canberra, Australia

Writing reports and briefs, research, engaging internal and external stakeholders, project planning and implementation.

Canberra, Australia

Managing web projects as part of a small team. Engaging with stakeholders, product/service testing, web coding, SharePoint administration.

Act

Web coding and design, stakeholder engagement.

Belconnen

Supervise team of coding staff, adjudicate quality of coding, staff management.

Canberra, Australia

Retail sales transactions and advice, technical support and troubleshooting customer devices, responding to customer enquiries via telephone.

Canberra International Sports And Aquatic Centre

Delivery of swimming classes of varying ages and abilities. Writing lesson plans and assessing abilities over time.Supervision and maintenance of various aquatic activities.Liaison with clients, answering questions, enforcing policies of facility, communicating information.

Borambola Sport And Recreation Centre

Organisation and facilitation of Outdoor Recreation Activities to meet client outcomes.Organisation of meal service delivery, maintaining hygiene and maintenance of centre facilities and equipment.Facilitation, liaison and support to diverse client groups from School children to families, community groups, as well as corporate clients.Application of first aid and emergency assistance to clients.Liaison with other centre staff such as catering and maintenance to ensure quality service delivery.Provision of technical support for equipment such as amplifiers, microphones, dvd players, media players, televisions. Advisor to management regarding suitable equipment to purchase for various applications at the venue.Creation of documents such as signs, Standard Operating Procedures, emergency evacuation maps and activity information cards.Chairperson of Workplace Health and Safety committee from 2006 to 2013.At Height Activities Manager from 2008 to 2013 – responsible for maintenance, equipment, standard procedures, documentation and logging of activities including rock climbing, ropes course and flying fox.Award for Outstanding Client Service in December 2011 from Department of Sport and Recreation.

Borambola Sport And Recreation Centre

Management of Program staff providing leadership, guidance and instruction, as well as Performance Management where necessary.Liaison with clients and facilitating their outcomes.Creation of programs, schedules, client logistics information and other documents.Technical support and advice for centres technology equipment.Liaison with other functional groups, such as administration, catering and maintenance. Communicating client needs and logistics.Acquisition and servicing of centre equipment and resources.Creation and modification of centre and NSW Sport and Recreation policy documents.Compliance auditing of NSW Government and NSW Sport and Recreation policies.Allocation and maintaining of resources, including staffing and acquisition of equipment. Working within a budget.

Bachelor Of Education (B.Ed.), Education

Higher School Certificate

Activities and Societies: Library monitor, Student Council, Musicals