Field Services IT , the main responsibility is to fulfill client obligations known as SLAs (Service Level Agreements). These obligations include providing punctual and comprehensive support for a range of hardware used by businesses, such as computers, network equipment, registers, self-checkouts, printers, ATMs, debit readers, cameras, and other peripheral technology essential for running a company. Additionally, software installation, troubleshooting, and training are part of the responsibilities. The role also involves taking the lead in installation projects for new stores or replacement/upgrade installations. Also managed a company vehicle and a substantial inventory of parts.