Tim Ludden Email & Phone Number

Tim Ludden is a Director Of Operations and Co-Founder at NextPoint IT Solutions. He possess expertise in customer service, management, troubleshooting, windows 7, research and 36 more skills. Colleagues describe him as "Tim is a professional that sees the short term and long term strategic value of a strong organization wide commitment to learning and solid process. Tim was a critical part of the team in ensuring that as an organization we were carefully managing the details while providing each client a lifecycle experience they would rave about. Tim had the follow through daily touching base with each of our leads to ensure they were communicating any client issues on the delivery level and to ensure that they were in the loop on a higher level strategically. That high too low and low to high operational continuity was very critical for our teams success from on-boarding to ticket closure. Tim played the valuable role of fostering an active learning culture through the constant updating and curation of a living knowledge base. This aspect is often overlooked in many organizations, but Tim ensured that we always had the latest client facing and internal knowledge to execute accurately. Tim was a joy to work with and through his diligence and character really didn't report to me, but in reality was a teammate that helped drive initiatives to the end and truly complimented my strengths and lifted me up through my shortcomings as a leader. "

Listed skills include Customer Service, Management, Troubleshooting, Windows 7, and 37 others.

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  Director Of Operations And Co-Founder

  Nextpoint It Solutions

  Indianapolis, In, Us