I worked in late-stage retail accounts that were 5-6 months in delinquency. This job requires a high level of production to achieve company expectations. Outbound/ Inbound call environment. Experience with running multiple computer programs and exceeding company expectations.To achieve company goals you must be extremely self managed to be productive in a work @ home environment.Participated in a Team Captain Council and other career building activities.

I currently work for Credit Card Payment Plan Team as a (Collector 3) I am currently working in a speciality department that prevents loss from charge off accounts. Negotiations is key to being successful. You have to persistant and dedicated to providing the best service and always willing to finding a wining soultion for both customer and bank. I have worked in the finance industry since the crash of 2008. And have experienced how hardships effect people and there financial goals. My goal on a daily basis is to provide soutions to these hardships and provide soultions through strong negotiation skills.

I work in Account Temp's with Robert Half Finance & Accounting, the world’s first and largest specialized financial recruitment service. Since 1948, we have helped companies hire highly skilled accounting and finance staff and assisted professionals in finding rewarding career opportunities.ExperienceRobert Half Finance & Accounting places highly skilled financial professionals on a full-time basis. In 1948, we pioneered the concept of recruitment specialized to an employer’s or professional’s field. Each day, we match highly skilled financial professionals with leading companies of all sizes, helping businesses become more successful and individuals advance their careers. Robert Half began as a single office in New York City and now has more than 340 locations around the globe.For more than 15 years, Robert Half, our parent company, has been named to FORTUNE® magazine’s list of “Most Admired Companies.” (March 17, 2014)

England Logistics-­ Account Manager Jan 2014 to Sept-­2015While working at England I was responsible for cultivating a portfolio of Business to Business Sales.I would contract Semi Tire deals using England Logistics National Accounts. I had to use strong negotiation and sales skillsto accomplish this task. I would build a portfolio that would bring in revenue to a company for month over month growth.While working this job I developed a strong background in cold calling CEO of large transportation business and contract their future business needs.

Wyndham Vacation Ownership October of 2014 to Jan 2015I gained valuable sales tactics while learning the business of selling upgraded vacation ownership. In this job I had to gainsales skills in a fast paced learning environment. I had to create value in a non physical product. And up sell vacation ownership to all ready existing clientele.

Team Lead/Payment Plan Specialist-­2013-­ to October 2014While being a Team Lead for Wells Fargo I developed a strong back-­ground in developing a newer team to a brand newcollections system. Having proven negotiation skills, I helped lead a new team through understanding corporate policiesand procedures. At the same time, I helped a team learn new collection practices that helped them become a successfulteam. I currently work in the payment plan department where my negotiation skills are used to help customers keep theirpayment arrangements and prevent their accounts from charging off.On-­line Customer Support –Wells Fargo Bank-­ August 2011-­March 2013While working in On-­line customer support we are presented with many complex banking problems thatneeded to be addressed by professional account managers. While working on the customer's needs, we thenprovide a product that can better serve our customers. Service and Sales is one of the main focuses in On-­line customer service. While working in this department I gained valuable skills in Sales, and providing thecustomer with options that hit or exceed company expectations. Became very proficient in working withmultiple computer systems to achieve faster results for each and every call.Collections Agent-­February 2008 to August 2011 Wells Fargo Bank-­ Salt Lake City, UtahGained valuable experience in working under extremely high pressure calls. To negotiations betweenCustomers and the bank to find a mutual agreement for both the customer and the bank. The end result waspreventing company loss and providing customers with solutions to their financial concerns. Developedexcellent communication skills and increased the ability to utilize a computer in a work Environment.