Global Technical Information and Global Warranty Administration

Established sales enablement function and managed sales product and sales process training, commercial systems training, used equipment management, data analytics, national accounts and commercial systems project lead. In 2019, added government sales, events, PR and Marketing Communications teams

The dealer portal system (liferay) is our one stop shop for our dealers doing business with AGCO in all departments. I am the business owner and focus on adoption, process improvement and sustainability

Accountable for the Demand Planning and Order Fulfillment teams in North America.Responsible for the projects to improve our North America Business Data accuracy and timeliness, accessibility and usefulness.

Responsible for the back office support for the AGCO Sales Team. Includes the Dealer Central Organization, Dealer Systems Support, Order Fullfilment for imported Tractors, Order Fullfillment for Hay and Harvesting, Export, Company Inventory Management. Special Projects include eOrdering Systems, Build Your Own tools and the Supply Chain Initiative - "Right Product, Right Dealer, Right Time".

Case New Holland (CNH) is a worldwide leader in the agricultural and construction equipment businesses with more than 11,000 dealers in 160 countries. CNH brings together the knowledge and heritage of its Case and New Holland brand families with the strength and resources of its worldwide commercial, industrial, product support, and finance organizations.;

Reported to the Vice President of Sales and Marketing New Holland North America, and manage 14 field sales employees, 1 Field Service Manager, 1 Market Rep Manager and 10 indirect field service managers. Responsible for a $240 M revenue budget.Manage successful relationship with 182 Dealer accounts.Responsible for Order, Inventory, Market Share and Distribution Network ManagementManage $500k non-labor operating budget and $1.2M policy budget.

Reported to Vice President of Sales & Marketing North America and served as his primary sales operations support for all North American initiatives. Managed a total staff of 64 with an operating budget in excess of $1.5 million. Responsibilities embraced all aspects of sales, marketing and communication in support of over 1,000 North American dealers. In addition, managed demand planning, inventory, commercial staff, dealer sales support, government fleet sales and OEM departments. Developed and launched the "Easier to Do Business" initiative, which included over 50 projects in 2004. Dealer survey results showed a 70% increase in dealer satisfaction and loyalty to NH.Developed and introduced a new order management system, iLOGNET for dealers. Led the design and development of a Dealer Automatic Replenishment tractor programResulting inventory reductions saved the company well in excess of $10 million.Developed and launched a new high-potential sales trainee program and drove changes to strengthen the entire selection/recruiting process.

Reported to the Vice President of Marketing and managed a sales and marketing team of 16 with a brand marketing budget of $87 million in support of a product line that was contributing $540 million annually. Responsibilities embraced future product needs, strategic business planning, market research, product launches, product definition and training, marketing, pricing, margins, market share, inventory management and wholesale management.

Responsible for the Commercial Business Units (Sales, Parts, Service and Market Representation) within the Region Structure. Started with 3 CBUs in West Region. Changed to East Region and 6 CBU's. Reported to the Senior Regional Directors.

Compass 21 was a global Supply Chain Project/ Bahn ERP implementation. I was the NA project leader. Involved frequest travel to London. Project cancelled due to FIAT Purchase of Case IH and the formation of CNH.

Production Requirements Planning, Order Fullfilment Management for Imported Tractors.

Managed the Governmental Bids and Fleet Accounts Department.

Lived in Clermont, FL. Worked out of home office. Supported Ford New Holland dealers in South and Central Florida. Bread and butter products included Backhoe Loaders, Skid Steer Loaders and Mid Randge Tractors.

Lived in Atlanta, GA. Supported Ford New Holland Dealers in North Alabama (Birmingham to Huntsville). Core products were Backhoe Loaders, Skid Steer Loaders, Mowing Tractors, Compact Tractors and Small Haytools.

Atlanta, GA. Distribution Analyst/ Sales Trainee

Business Liaison with Info Tech. Development and launch of new wholesale recievable system, common management reports, Dealer Profile system, Sales Performance Reporting System

Info. Technology. COBOL Programmer.