Tim Maclaren Bsc, Mba Email & Phone Number

Stockton-On-Tees, Gb

Aberdeen, Scotland, United Kingdom

Aberdeenshire, Scotland, United Kingdom

Aberdeen, Scotland, United Kingdom

Aberdeen, Scotland, United Kingdom

Aberdeen, Scotland, United Kingdom

Aberdeen, United Kingdom

Aberdeen, United Kingdom

Providing Real-time Information System services within the Oil & Gas sector, specialising in the OSIsoft PI System and managing a Service Desk of 1st and 2nd Line Support Engineers to the ITIL Standard.Service Delivery ManagementRtIS Managed Services are operated from the Aberdeen site and a dedicated team provide first and second line support services on a 24x7, 365 basis. All services operate to ITIL standards including Incident, Problem and Change Management. Monthly Service… Show more Providing Real-time Information System services within the Oil & Gas sector, specialising in the OSIsoft PI System and managing a Service Desk of 1st and 2nd Line Support Engineers to the ITIL Standard.Service Delivery ManagementRtIS Managed Services are operated from the Aberdeen site and a dedicated team provide first and second line support services on a 24x7, 365 basis. All services operate to ITIL standards including Incident, Problem and Change Management. Monthly Service Reporting and Reviews take place and provide opportunity for Continual Service Improvement for all clients.Role: Service Delivery ManagerISO27001 - Information Security Management SystemAlong with other companies within the Servelec Group, the Aberdeen site of Servelec Controls is accredited to ISO27001, Information Security.Role: Deputy Information Security OfficerISO22301 - Business ContinuityThe Aberdeen site is also accredited to ISO 22301, Business Continuity.Role: Deputy Business Continuity OfficerITSM ExperienceServiceNow, SupportWorks, Sostenuto, Jira Service Desk Show less

Aberdeen

Aberdeen

Working within a highly skilled team of six tasked with implementing measures to reduce the number of casualties from road traffic accidents:• Applying excellent analytical skills when handling large quantities of evidence and witness statements during investigations of serious and fatal incidents.• Cooperating with partner agencies to promote improvements in awareness and capabilities of motorcyclists and other road users, specifically running the BikeSafe campaign.• Escorting… Show more Working within a highly skilled team of six tasked with implementing measures to reduce the number of casualties from road traffic accidents:• Applying excellent analytical skills when handling large quantities of evidence and witness statements during investigations of serious and fatal incidents.• Cooperating with partner agencies to promote improvements in awareness and capabilities of motorcyclists and other road users, specifically running the BikeSafe campaign.• Escorting officials, members of the Royal Family and VIPs, working as part of a close team responding to incidents and providing timely solutions to changing situations. Show less

Critical Incident Management for Grampian Police working in a small team responsible for all aspects of Command and Control in relation to Operational Deployment and 999 call handling. This includes multi agency interoperability and Major Incidents. Handled and prioritised emergency calls, managed resources and coordinated the activities of multiple agencies:• Identified the level of need and designated calls to the appropriate grade, quickly establishing needs and providing… Show more Critical Incident Management for Grampian Police working in a small team responsible for all aspects of Command and Control in relation to Operational Deployment and 999 call handling. This includes multi agency interoperability and Major Incidents. Handled and prioritised emergency calls, managed resources and coordinated the activities of multiple agencies:• Identified the level of need and designated calls to the appropriate grade, quickly establishing needs and providing instruction for immediate aid in life threatening situations.• Managed critical, high-profile incidents at major sporting events and VIP/Royal Family visits.• Directed and advised senior officers, providing a supervisory role for incidents that could change rapidly and seriously impact on members of the public. Show less

Aberdeen

Provided a policing and community liaison role within an area of high deprivation and low employment; represented the police force at local council and resident meetings:• Planned and led a highly successful operation to reduce motorcycle theft and misuse within the city, reducing reported incidents by 70% within three months and handling many of the main offenders

Master Of Business Administration - Mba, Business Administration And Management, General

Diploma, Level 3 Diploma For Managers, Distinction

ILM Level 3 Diploma for Managers Institute for Apprenticeships Team Leader and Supervisor Level 3

Bsc Computing For Internet & Multimedia

Modules included: - Computer Networks - Object Oriented Programming - Business Systems Modelling - Web Programming and E-Commerce.

Diploma, Police Service, Leadership & Management, Diploma

Higher National Units achieved in the following subjects: - Contemporary Policing; - Criminal Justice System in Scotland; - Decision.

Education record