Tim Macleod Email & Phone Number

The Sales Supervisor assists the store management in providing leadership on the sales floor. This includes but is not limited to providing direction to sales associates, exercising independent judgment, acting with integrity and business maturity, exuding excitement, is approachable, confident, and driven to succeed. Sales Supervisors have the ability to build trust with staff and customers, listen to opinions, adapt to change, and be aware of their physical surroundings in the store in regard to staff and customer location within the store. The Sales Supervisor offers ideas and thoughts for improvements, follows company guidelines, is accurate with paperwork, participates in the organization and execution of store events, and acts as the interim Sales Manager in the Sales Manager’s absence. The ability to communicate to customers, staff, and corporate personnel is an ability the Sales Supervisor has in addition to the ability to express, explain, and promote company goals, guidelines, policies, and strategy. Sales projections are understood both in what they are and the reporting of results. A positive attitude along with a willingness to learn are qualities of the Sales Supervisor.

Within the structure of Backwoods, the Gear Lead plays an integral role in achieving the overall store goals and is offered the opportunity for personal growth and focused leadership. The Gear Lead brings with him the ability to be a self-starter, is easily approached by staff and customers, consistently uses Backwoods Steps of the Sale (GEAR), and has a desire to reach personal goals and objectives. The Gear Lead is considered the store’s expert on backpacking, camping, climbing, travel, and the associated equipment. He will be the go-to person when questions arise about the department, will help train new staff, share knowledge with existing staff, and assist customers. In return, the lead is to assist in the completion of tasks and duties when assistance is needed as directed by his or her supervisor. Backwoods operates as a team and its success is a sum of all staff.

Guiding Service for backpacking, climbing and river trips. Have been operational for 5 years.