Senior Relationship Manager
CurrentMajor Responsibilities;I am overseeing all aspects of commercial decisions and contract negotiations/management, including pricing, risk, client governance, and adherence to regulatory/legal requirements by continuously assessing and revising strategies. I lead product development and risk management including credit applications and reviews as well as supervise development of pricing strategy, service proposition and operational services standards. I am monitoring RFP, pricing, and revenue management with relationship building, SME, and key participants in deal management and submission.Key Deliverables;• Generated a $30M revenue with five-year term extension for an incumbent client.• Improved cost-to-income ratio from 215% to 68% in first year with further year on year growth.• Achieved a significant reduction in cost base by overhauling existing processes and boosting fee income growth.• Introduced Australian first product offering for existing client on time and on budget.• Launched a new FX solution in APAC, leveraged BNP Paribas Europe design, and customized for Australian marketplace.• Ensured OPC, SLA and process improvement; increased client revenue by $700k p.a by identifying opportunities, managing sales processes, securing approval from APAC divisions, and delivering quality service.• Represented 15% of BNP Australian revenue. By managing a major portfolio of clients in asset management client line $65B.• Chair, Australia & New Zealand, BNP Paribas PRIDE (LGBTIQ+).• Co-Chair APAC, BNP Paribas PRIDE and Global BNP Paribas PRIDE Committee Member.• Global Territory Heads Project Forum, Australia Representative (CEO Delegate).