Founding partner of 17Ways, a technology solutions company that provides a range of ICT Services to Australian and New Zealand businesses as well as NSW and Federal Government Agencies. Our services include systems integration and design, strategy planning (including cloud migration), IT project management and consulting, and hardware and software sales for a range technology partners including Dell EMC, NetApp, HP, Oracle, VMWare,, SimpliVity, CloudFX, Balabit and many others.

Responsible for the Design, Development, Deployment and ongoing Operations of all x86, mid-range and mainframe compute platforms throughout MGL, located in 4 major hubs and over 40 regional / branch offices around the worldResponsible for all compute hardware, operating systems, directory services, virtual compute services, file services, security and reporting services, certificate services, monitoring and alert management, business continuity and high availability / cluster servicesManaged a team of approx 90 engineers, architects, team leads and operations staff (50 directly and 40 indirectly)Responsible for the ongoing support and maintenance of existing Compute Services and the development of new services to meet business requirements Responsible for an annual budget in excess of $40mResponsible for vendor and contract management across a number of organisations including Microsoft, RedHat, Dell, IBM, EMC, VCE, VMware, Cisco, Dimension Data, Telstra, Symantec and BTResponsible for managing risk across the service (using Archer)Hardware platforms supported included Dell, Oracle/SUN, IBM, Cisco/EMCSoftware systems included RHEL, AIX, Windows Server, Veritas Cluster Services, SCCM/SCOM, Patrol, Varonis, VMware and associated products

Responsible for the Design, Development, Deployment and ongoing Operations of all Database Systems throughout MGLSuccessfully delivered Platform as a Service (PaaS) into Macquarie Group Ltd (MGL) for database services, firstly SQL as a Service and subsequently Oracle as a Service Successfully introduced the first ‘converged’ compute system into Macquarie (Dec 2011) based on ‘Vblock’ technology from VCE, specifically to host Oracle as a Service and a new Virtual Desktop ServiceManaged a team of approx 40 Architects, Service Design Owners and Database Administrators located predominantly within Sydney, with some staff located in Manila, New York, Houston, London, Hong Kong and SingaporeResponsible for the ongoing support and maintenance of existing Database Services and the development of new services to meet business requirements - such as the ‘as a service’ offeringsResponsible for an annual budget in excess of $20mResponsible for vendor and contract management across a number of organisations including SAP, Microsoft, Oracle, EMC, VCE, Cisco, Dimension Data, and TelstraResponsible for managing risk across the service (using Archer)Database systems included Sybase, Oracle, and Microsoft SQL

Responsible for managing the governance, delivery, reporting, and compliance of the Infrastructure Services portfolio of projectsSuccessfully introduced a structured approval process using a ‘gated’ approval model which provided a number of benefits, which included a more agile approach to presenting project proposals and their subsequent approval (or otherwise) and greater clarity and control for the IT Executive over portfolioManaged a team of 18 Project Managers based in Sydney and ManilaPresented the Portfolio/Project Status Reports to the IT Executive at the Monthly Executive Review MeetingOversaw major infrastructure projects including the build and fit-out of MGL premises 1 Shelley St Sydney and a secondary Data Centre facility fit-out and migration of services in Ultimo, SydneyManaged the annual Technology Roadmap Review process where all Technology Platform Managers prepared and presented their Service Roadmaps for the coming 12 monthsChampioned the adoption of the Macquarie IT Project Governance Model (based on Prince2 / PMBOK) principles

Responsible for representing Technology Services to the business, and conversely representing business requirements back to Technology Services.Responsible for all aspects of infrastructure, from operations through to architectureManaged teams of approx 30 staff including Dealing Room Support, the Desktop Support, Service Delivery, Systems Integration, Architects and project staff (including DBA and Unix engineers)Managed operational incidents in partnership with the Service Delivery ManagerManaged / reported infrastructure costs / budgets to business heads

Successfully managed the seamless deployment / migration of over 7500 staff from a Novell Netware file and print platform to one based on Microsoft WindowsManaged a team of 6 staff with technical specialties covering both the desktop and the server migration aspects of the projectResponsible for all change related aspects of the project including communications with business and other key stakeholdersResponsible for the ‘day 1’ operations support following each migration prior to hand-over to the dedicated operations teamsSuccessfully delivered the project on time and on budget (project cost approx $2m over 18 months)Worked off shore where appropriate, such as London, to ensure seamless migrations through improved stakeholder management and communications

Responsible for the design, development, deployment and ongoing operations of the Netware and Windows based server fleetManaged a team of 10 technical engineersReplaced aging token-ring based infrastructure FDX EthernetRebuilt the aging tower based server fleet with newer rack mounted systemsDeveloped and deployed a new backup network and dedicated server backup infrastructureIntroduced a 2 model server standard to the organisationIntroduced DHCP to replace the aging static based standards for ip address managementIntroduced monitoring and alerting tools to reduce the incidence of unplanned outagesIntroduced disk space management systems such as the use of quotas, disk space billing to the business, and usage reportsManaged the migration from legacy Netware 3.x and 4.x systems to a global standard based on Netware 5Managed the migration from NT4 to Windows 2000 Server and ADDeveloped and deployed HA solutions for the business based on EMC storage using Business Continuity Volumes (BCVs) and cold standby servers boot from SAN