General Manager
CurrentPioneer of the clothing rental model for apparel retailers and fashion brands.Hired to lead a facility of operations managers, supervisors, and team members focused on achieving day-to-dayoperational excellence cost reductions and leading capital improvement initiatives positively impacting the operation'sbottom line.● Drove effective communications and team building across the operation to establish a metrics-driven culturepowered by collaboration.● Developed a culture that fosters team member engagement, ownership, and continuous improvement.● Served as the key project manager in the company's most significant DC automation initiative.● Responsible for creating and maintaining the building’s financial budget.● Organized a leadership development program to build an internal bench for future company leaders.● Reduced operating expenses by 20% while maintaining next-day delivery commitments and reducing VOC claims.