Timothy Marr-Avellaneda Email & Phone Number

• Provided Network and Computer support for over 1200 Employees, 53 Branches, and with 14.4 billion in assets.
• Provided Network and Computer support for all the Banks employees which includes support for Active Directory, Adobe Acrobat and Reader, AirWatch, Apiture FXIM, BeyondTrust, Bomgar Representative Console, Business.
• Provided Network and Computer support for all the Banks employees which includes support for Active Directory, Adobe Acrobat and Reader, AirWatch, Apiture FXIM, BeyondTrust, Bomgar Representative Console, Business.
• Help with bank merger, which included configuration, setup, installation, documentation and removal of equipment.
• Assist in troubleshooting, maintenance, computers, printers, and coordinated with technical support and vendors. Provide support onsite, remotely, phone, email and resolution for escalated support tickets. Show less

Laurel, Maryland

• Provided Network and Computer support for over 250 Employees, 13 Branches, and with 3.5 billion in assets.
• Provided Network and Computer support for all the Banks employees which includes support for Citrix client, Mitel VOIP, Windows 7 and 10, Microsoft Office 2016, D&H Finastra C3, FiServ Navigator, Director, Service.
• Led migration from Windows 7 to Windows 10, which included… Show more
• Led migration from Windows 7 to Windows 10, which included configuration, setup, installation, documentation and removal of equipment.
• Assist in troubleshooting, maintenance, repair of computers, printers, network switches, and coordinated with technical support and vendors. Provide support onsite, remotely, phone, email and resolution for escalated.
• Develop and update IT control documentation and procedures. Show less

Largo, Maryland

• Provided Network and Computer support for over 45 Employees, 2 Branches, and 12,000 members with 131 million in assets.
• Provided Network Administrator duties and support of all the IT infrastructure at Largo and College Park branches which includes CMC Flex Core System, VMWare, MiTel VOIP, OnBase database, Fedline Advantage, Microsoft.
• Provided Network Administrator duties and support of all the IT infrastructure at Largo and College Park branches which includes CMC Flex Core System, VMWare, MiTel VOIP, OnBase database, Fedline Advantage, Microsoft.
• Virtualized 95% Credit Union Servers, maintained VMWare patches and HP SAN’s firmware and patches.
• Led infrastructure project to install fiber internet services at Largo and College Park branches, upgraded OnBase database, upgraded/replace the HP Catalyst Switches, and completed IP Scheme change for entire credit.
• Managed the deployment, monitoring, maintenance, development, upgrades and support of all IT systems, including servers, workstations, operating systems, hardware, software, printers, VOIP, mobile devices (iPhones.

Alexandria, Virginia

• Provided Network and Computer Support for over 75 Employees, 3 Branches, and 23,000 members with 625 million in assets.
• Provided Network Administrator duties and support for all the IT infrastructures in Alexandria, DC and Waldorf branches which includes Open Solution/Fiserv Core System, Avaya VOIP and Altigen VOIP, Microsoft Windows XP.
• Managed… Show more
• Managed the deployment, monitoring, maintenance, development, upgrades and support of all IT computer equipment, including servers, workstations, operating systems, hardware, software, printers, VOIP, mobile devices.

Elkridge, Maryland

• Provided Network and Desktop phone support for over 150 Credit Unions in the United States and Canada.
• Ordered network equipment, supported and repaired Credit Union computers, and built thousands of Computers and Servers at CRI for various Credit Unions.
• Provided support for all versions of Microsoft Windows, all versions of Microsoft Office, Microsoft Server 2003 and 2008 and managed all the Microsoft Windows and Microsoft Servers E-Open Licenses for CRI and various.
• Provided support for all versions of Microsoft Windows, all versions of Microsoft Office, Microsoft Server 2003 and 2008 and managed all the Microsoft Windows and Microsoft Servers E-Open Licenses for CRI and various.
• In charge of all IT hardware contracts for CRI, from quotes, to ordering, to building, to setup, to delivery and installation.
• Ordered, Inventoried and maintained of all CRI computers and Network equipment.