Tim Martino Email & Phone Number

Bellevue, WA, US

• Responsible for all aspects of security and application integration vision, information and demonstration during the sales life cycle
• Work with prospects and customers to understand their security and integration requirements in order to deliver the right set of Concur offerings and technology to solve key business problems
• Create and deliver strategic presentations to prospects and customers covering Concur’s physical security, security certifications, hosting infrastructure, application integration and identity management
• Provide information and best practice guidance on all aspects of application integration between Concur and third party systems
• Lead discussions across various client and prospect technical and non-technical personas including CFO, CTO, Finance, Security, IT and Procurement
• Leader of cross-functional teams responsible for bringing sales trends and requests from the field directly to Concur's Engineering and Security and Compliance departments

Bellevue, WA, US

• Led the Hosting Operations and Release Engineering team in developing and successful process for deployment of a new Software as a Service solution used by all customers of Concur
• Took part in weekly Change Control Review Boards ensuring that all aspects of the software updates including the appropriate controls to ensure minimal client disruption and ability to roll-back changes if necessary
• Accountable for large-scale production updates to all tiers of the Concur software
• Provided training and composed documentation around the installation of the Concur software including the proper configuration and proper testing to ensure the software functioned correctly and was properly secured
• Responsible for installations, monitoring and preservation of a production environment consisting of a hosted Tier I server farm
• Contributed to a production environment with over 99% availability from over 85 countries

• Responsible for installation, configuration and maintenance of all user systems and network servers and appliances.
• Maintained functionality and licensing of all employee, development and quality assurance servers and applications.
• Administered an FTP Site enable clients to securely send data to us by use of PGP encryption and FTP.
• Provided administration of PGP keys between Outtask/Concur and its clients for the securing of data.
• Administered internal and production environment virus protection systems
• Responsible for implementing a disaster recovery system for the production environment.