Tim Maxfield Email & Phone Number

Boise, Idaho Area

Regional Manager - Field ServiceAugust 2017 - Present - New locomotive, delivery, commissioning and warranty support - Technical Services support for customer field locations. Managing a crew of talented technicians to get your locomotive back in revenue service. - Project Management for onsite damaged and wreck repair locomotives - Management of new product Technical Publications projects - Management of new product customer training.Manager - Technical Publications and Customer TrainingJanuary 2011 - August 2017 - Implemented documentation standards and templates and updated department page layout software (InDesign, Illustrator, Photoshop and FrameMaker). - Reduced error driven rework by 50%.Technical WriterMay 2008 - January 2011 - Developed scheduled maintenance intervals based on customer required duty cycles, Engineering expectations and supplier equipment maintenance requirements - Developed Operator's Manuals for new locomotives - Developed Maintenance Manuals for new locomotives - Developed Parts Catalogs for new locomotives - Developed and delivered operation and maintenance training to operations and maintenance providers.InternMay 2007 - May 2008 - "Other duties as assigned".

Burley And Boise, Id

- Co-managed day to day store operations including employee coaching, training, inventorycontrol, resource management and customer service.- Assisted with development of an experimental commercial accounts system.- Daily inventory and cash management.

Logan, Utah

- Moved from part-time tire technician to Tire and Fuel department lead position.- Focused on inventory and cash management, employee training, conflict resolution andemployee reviews.- Managed tire and fuel departments simultaneously.

English, Technical Communication

Associate Of Arts (A.A.)