Tim Maybee Email & Phone Number

Wendell, Nc

101 Osceola Ct. Wendell, Nc. 27591

• Designed and built custom PCs and home office networks• Troubleshot, diagnosed, and repaired PC issues• Set-up/configured and diagnosed/repaired wired and wireless networks in a SOHO environment• Installed various Windows operating systems XP, 7, and 8• Upgraded, installed, and configured memory• Performed virus removal and file recovery• Installed/configured and diagnosed/repaired system peripherals

Garner, Nc.

Deliver building products to contractors, operating an International 10 speed flat bed, with a Moffett

Covered 48 states delivering freight 14 to 21 days outUtilized an electronic Qualcomm drivers log

2421 Wake Forest Rd. Raleigh, Nc. 27608

Guided customers through their 2nd largest purchase, the 1st being their home. Maintained knowledge of all vehicles at the dealership and all products and services that were offered. Assisted customer with selection, financing, terms and vehicle service. Conducted customer follow-up after the sale on a regular basis. Achieved 100% customer satisfaction results before, during and after the sale.

207 West Millbrook Rd. Ste 205 Raleigh, Nc. 27609

Offered over ten different supplemental health insurance policies to employers at no cost to there business, to offer to their employees as benefits

Raleigh, Nc.

* Specializing in the VA Streamline Refinance Loan an Interest Rate Reduction Refinance Loan* 86 percent closing rate* State of North Carolina Mortgage Loan Originator License #151724* Nationwide Mortgage Licensing System Unique ID # 397746

101 Cleveland Crossing Dr. Garner, Nc. 27529-7790

2006 to 2010* Managed the daily operational activities of the department; delivered appliances, lumber, home improvement merchandise, and lawn and garden equipment; conducted over 400 deliveries per month* Coordinated, routed, and scheduled delivery teams and contacted customers to confirm appointments* Duties include dealing with difficult customer service issues* Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers* Operated flatbed trucks and conducted preventative and general maintenance on the company vehiclesSUB-CONTRACTOR - COPIER, PRINTER, FAX, Copiers After Hours, Knightdale, North Carolina, 2006* Conducted preventative maintenance and repair of office equipment and sold equipment to businesses

3411 Integrit Dr. Garner, Nc. 27529-7202

2005* Picked up and delivered Dish Network equipment throughout North Carolina, Georgia, and Maryland; maintained knowledge of Department of Transportation regulations and maintained a DOT logbook

101 Osceola Ct. Wendell, Nc. 27591-8546

to 2005* Operated businesses in the internet marketing, regarding Alternative Healthcare with Healing America, Telecommunications with Pinnacle Consultants & Humanitarian Programs with Better Universe

5300 Rolesville Rd. Wendell, Nc. 27591-7598

to 2005* Maintained knowledge of all vehicles at the dealership and all products and services that were offered* Assessed the needs of customers and located the appropriate vehicles to match customers requirements* Conducted sales presentations which include vehicle highlights and information, comparing and contrasting competitive models, and the demonstration of vehicle operations in an effort to sell vehicles* Developed and maintained relationships with new and existing customers, responded to inquiries, suggested trade-ins, greeted walk-in customers, and promoted and marketed the dealership* Successfully negotiated prices, up-sold warranties, products, and services, completed sales and purchase contracts, closed sales by overcoming objections and rebuttals, and explained financing options

9121 Leesville Rd. Raleigh, Nc. 27613-7511

* Ensured profitability by maintaining pricing standards, sufficient inventory, and movement of goods* Oversaw the day-to-day operations of the repair shop; managed inventory control, merchandising, setup sales displays, directed workflow, delegated work assignments, maintained the overall appearance of the store, evaluated employee performance, ensured production, employee relations and retention, provided exceptional customer service, responded to and resolved customer complaints, generated sales and payroll reports, managed profit and loss statements, and customer retention, assistance, and support Key Accomplishments and Contributions as; Instrumental in the development of the new store; took over a failing store and made it profitable and converted all inventory issues into profit through innovative procedures

Key Accomplishments and Contributions as; Successfully improved failing customer relations & reorganized accounts payable & receivable* Retrieved 90% of overdue accounts, reduced product return rate by 7%, restructured pricing to improve gross sales, increased profit margin, & increased sales from $60,000 to $100,000 monthly* Improved inventory & accountability, trained personnel, and increased morale & productivity* Recognized for achievements and received promotions to the corporate facility; launched, organized, and managed a 30,000 square foot warehouse which contained $8 million in inventory

Honorable Discharge after 20 years, held positions as Company First Sergeant of 220 personal, Platoon Sergeant, Motor Sergeant, Instructor of wheel vehicle mechanics, a Gulf War Veteran, have been to Fort Dix, NJ. Aschaffenburg Germany, Fort Stewart, GA. Fort Knox, KY. Baumholder Germany, Fort Jackson, SC. Heilbronn Germany, Fort Riley, KS. and Fort Jackson, SC. Have received numerous awards and decorations in my career.

Implemented a maintenance program for 220 personnel and 210 pieces of equipment, resulting in less equipment down time. Reorganized personnel and equipment servicing to perform same workload with fewer personnel. Improved tool and property accounting for over 1 million dollars, resulting in on hand quantity increasing from 70% to 95%. Recognized for operating an outstanding hazardous waste site. Relocated 230 pieces of equipment without loss or degradation. Revised servicing schedule, which resulted in a more efficient workflow and an improved maintenance program. Created a technical library, which others emulated. Managed a supply warehouse with over 1,500 lines of repair parts, and improved inventory stockage by 10%. Reviewed and updated operating policies. Read and interpreted technical documents.

Supervised the day-to-day activities of a large diversified organization. Implemented incentive programs to improve employees' morale and productivity. Developed planning boards to improve personnel accounting. Planned and executed relocation actions for 300 personnel. Established and implemented a fitness program for employees. Wrote and reviewed performance appraisals. Counseled employees on career matters. Taught survivability skills and techniques, team concepts, and self esteem applications to 2,800 entry-level personnel annually. Coordinated for classroom and other training facilities. Updated lesson plans and associated documents. Tutored students with learning difficulties. Evaluated students' progress and made recommendation relative to graduation. Conducted briefings. Posted and processed training records.

Certificate Of Completion, Information Technology Procareer Program, 97.6 %

General Studies

Ace-Guide - 58 Semester Hours; Keyboarding I & II - 3 Semester Hours

28 Credit Hours, Automotive

Diploma, General Studies