Responsible for designing, implementing, and overseeing training programs that enhance employee skills, knowledge, and performance. This role involves assessing organizational training needs, developing learning strategies, and fostering a culture of continuous improvement.- Identifying and analyzing training needs across the organization.- Developing and delivering engaging training programs and workshops.- Collaborating with department leaders to align learning initiatives with business goals.- Evaluating the effectiveness of training programs and making necessary adjustments.- Managing the learning management system and maintaining training records.

Develop training and career growth solutions built around company branding and needs; including eCourse and blended learning pathways, job aids, and facilitation needs.Experience in Hospitality Operations and Internal Marketing.

Worked with a skilled team to create & implemented 10 department specific onboarding training programs and over 12 role specific learning paths working through SME's in the field. Assisted in achieving a company average of over 85% for onboarding & initial training completions with an audience of over 400 newly hired company leaders. Focus on career growth and retention of employees with the creation of a career pathdevelopment program. Achieved over 90% success rate with company compliance initiatives. Worked closely with department leaders such as communications, customer experience, and marketing to deliver exceptional learning content for our employees.• Worked as team to create and roll out career development program for top five percent of company. • Hosted kickoff calls and support sessions to ensure all participants were informed and on track. • Tracked and reported on all training programs with mass communications being sent out to subject experts and corporate leadership. • Accomplished companywide re-branding and successfully reformed training and onboarding process to reflect new image. • Received four awards over past five years with company as rising star and high performer.

Joined as an Executive Chef for South Shore Harbour Country Club, quickly promoted to Food & Beverage Director over multiple Private Clubs in area.In 2018 I was again promoted to Director of Operations and Training. Oversaw all F&B operations with a focus on Member andGuest experience and facilitated training initiatives withnew employees in a variety of departments. Successfully met budget and expense milestones as well as departmentKPI's such as Cost of Goods and EBITDA. Assisted in retaining and growing Membership beyond previous years.Onboarded employees for various roles and assisted in promotions within our Clubs. Managed over 50 employees in a fast paced environment.Received the Above and Beyond Award for service excellence. Received the Rising Start Award

-Developed innovative and seasonal menus that reflect the restaurant's style and meet customer preferences. -Overseeing the entire kitchen operation, including staff management, scheduling, and training.-Ensuring that all dishes meet high standards of taste, presentation, and quality, and maintaining consistency across all meals.-Managing food costs and budgeting, including sourcing ingredients and negotiating with suppliers to ensure profitability.-Training and mentoring kitchen staff, from line cooks to sous chefs, to enhance their skills and ensure a cohesive team. -Ensuring that the kitchen adheres to health and safety regulations, maintaining cleanliness and sanitation standards.-Working closely with front-of-house staff to ensure seamless service and a positive dining experience for guests.-Staying current with culinary trends and techniques to keep the restaurant's offerings fresh and appealing.-Providing strong leadership and fostering a positive kitchen culture, motivating staff to perform at their best.-Occasionally interacting with guests to receive feedback and enhance their dining experience.

Day to day operations of a high volume tourist driven restaurants in a seasonal market. Meeting revenue goals set in place by ownership and coming in under staffing and expense budgets. Created training paths for new employees and career advancement opportunities assistingin retention efforts and employee satisfaction.Worked to create teams and mentorship.Maintained all certifications and compliances within company.