Tim Mccardle Email & Phone Number

State College, Pennsylvania, United States

State College, Pennsylvania, United States

Supports the food and beverage director in multiple positions as needed. Ensures preparation of all food in a timely and available manner for customers when gates open. Ensures meeting of food safety standards. Leads stand operations as needed. Works with other associates to ensure they receive training on the register and/or cooking. Ensures suites are stocked with necessary supplies and food is brought out at time requested. Ensures all guests’ needs are being met.

Conducted a two-day, 1,000-question certification audit for 200 U.S. academy stores to ensure proper execution of processes. Traveled weekly to two stores for 36 weeks per year. Toured and trained store leadership throughout two-day audit process to ensure understanding of opportunities. Prepared and discussed audit results with store, academy, and market leadership. Maintained audit questions by reviewing process guides on a weekly basis. Managed questions in team application for conducting audit. Collaborated cross-functionally with business owners to ensure questions aligned with process guides and priorities. Worked cross-functionally with operations support teams to communicate store pain points and receive timely store feedback. • Developed enhancements to academy audit application to increase efficiency. Recommended solutions to process guide and process team to address store pain points and feedback. • Utilized QuickBase to manage weekly updates in academy audit application for executing audit used weekly by 15 associates.• Enhanced application to save 30 hours per auditor per week, saving over 13,000 hours per year. Redesigned audit structure to organize audit in efficient manner. Developed off-line auditing app with Westlake third-party partner. Created new question management and data repository in conjunction with People Technology team in Global Technology.• Drafted and maintained 620 audit questions related to stocking and general operations process guide. Joined members of operations support team in review of store feedback

Managed salaried leaders from multiple parts of the store. Trained hourly and salaried associates on new and existing processes to ensure freight was stocked and store cleaned for a good customer experience. Managed wage and supply budgets to ensure financial goals were being met. • Championed multiple new company initiatives within the store and market.• Developed associates for the next phase of their careers.• Ensured food safety and compliance standards were being met throughout the facility.• Reviewed all schedules to ensure coverage throughout the store while meeting budget goals.

Managed teams of hourly associates from multiple parts of the store. Ensured hourly associates were taught, trained, and executing processes to ensure freight availability and store cleanliness. Worked with and assisted other salaried managers to ensure all areas of the store were staffed to meet goals. • Assisted labor relations team in store visits and research for red labor stores.• Championed several new company initiatives for the store.

State College, Pennsylvania, United States

Various roles throughout the store from cashier to support manager.