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@uk.ibm.com
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Tim Mccarthy is listed as WW Client Success Leader for IBM Systems Hardware Support at IBM, based in Greater Southampton Area, United Kingdom. AeroLeads shows a work email signal at uk.ibm.com and a matched LinkedIn profile for Tim Mccarthy.
Tim Mccarthy previously worked as Client Technical Support Manager at Ibm Hursley Laboratory Ltd and L3 Support Engineer / Team Lead at Ibm. Tim Mccarthy studied at Solent University.
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AeroLeads found 1 current-domain work email signal for Tim Mccarthy. Compare company email patterns before reaching out.
IT professional with over 25 years in IBM Storage, experienced in Development, Test and Support roles at multiple levels
Listed skills include Unix Shell Scripting, Program Management, Aix, Unix, and 16 others.
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Hursley, England, United Kingdom
Staff position reporting to the IBM Director of WW Support. Multifaceted role including assisting the Director in the Day to Day Operations of WW IBM Support, compiling and reviewing a wide range of Team metrics including Response and Utilization statistics. Helping with Client Escalations & Reviews and Forecast Planning.
Uk
Part of a WW Client Emergency Response Management Team for IBM Storage Subsystems. Responsible for quickly resolving complex systems outages and severe performance issues, affecting business critical processes for worldwide IBM Clients. Primary role is to ensure all the necessary IBM Technical Support Teams are fully engaged and focused on resolving the issue. Act as a Single Point of IBM Contact for the Client, whilst also liaising with the IBM Executive team.
Hursley Laboratory
Analyse complex problems on IBM Storage Systems (primarily SVC and Storwize Family of Products), liaising with Development and Management Teams in Hursley Laboratory. Working on 'system down' situations with very tight time frames and frustrated Customers. Presented analysis, Action Plans and recommendations going forward, either on the phone or in person, on how best to resolve the situation. Acted as a Customer 'Storage Advocate', visiting UK & US Clients, advising on new IBM features/functions and Best Practices
Hursley Laboratory
DS8000 Microcode Testing in Hursley Laboratory with a team of ~12 testers Responsible for test assessment/sizings and resource planning, both hardware and personnel. Liaison with UK and US Management on Test status / progress
Havant / Ibm Hursley
Hardware and software testing on a range of IBM and OEM products. Responsible for RF Testing of products to FCC & CISPR regulations. Acting as an interface with outside Test teams in a WW test environment including Drive Vendors
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Tim Mccarthy works for IBM.
Tim Mccarthy is listed as WW Client Success Leader for IBM Systems Hardware Support at IBM.
AeroLeads has found 1 work email signal at @uk.ibm.com for Tim Mccarthy at IBM.
Tim Mccarthy is based in Greater Southampton Area, United Kingdom while working with IBM.
Tim Mccarthy has worked for Ibm, Ibm Hursley Laboratory Ltd, Xyratex Havant Limited, and Jet Joint Undertaking.
You can use AeroLeads to view verified contact signals for Tim Mccarthy at IBM, including work email, phone, and LinkedIn data when available.
Tim Mccarthy studied at Solent University.
Tim Mccarthy is listed with skills including Unix Shell Scripting, Program Management, Aix, Unix, Test Automation, Itil, Linux, and Storage.
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