Tim Mccarty Email & Phone Number

United States

- Govern the lifecycle management of assigned client accounts, focusing on operational excellence and achieving service levels that meet contracted business outcomes. - Primary responsibility for relationship management, establishing and maintaining executive relationships while cultivating new connections within client organizations. - Deliver client value by managing services from transition phases through steady-state operations, ensuring continuity and service quality. - Develop risk mitigation strategies to minimize business disruption and enhance client stability. - Oversee the service portfolio, implementing processes for change management, demand management planning, and financial oversight.

Waynesville, Oh

Dayton, Ohio Area

* Provide post-sale technical support for mid-to-large Enterprise Business customers* Strengthen network integrity with business continuity strategies* Assist with administration of network performance SLA's* Develop service improvement plans for network components at risk* Incident and Problem management

Waynesville, Oh

* Field Service responsible for implementing and testing data communication circuits at customer sites* Central Office tasks including DS0, DS1, DS3 installation, testing, & troubleshooting of voice and data circuits* Team Leader of several focus groups using TQM (total quality management) and CFM (customer focused management) best practices

Bachelor Of Science - Bs, Information Technology

Associate Of Science - As, Cybersecurity

Associate Of Science (A.S.), Electronics Engineering