Business Director
Irving, Texas
As Business Director, Western Zone, Office Imaging (1994 - 1996) directed all sales operations and financial functions, including pricing, budgeting, forecasting, personnel planning and recruitment, training, customer support, facilities management. Administered $33 million expense budget. Worked with District Sales Managers to develop marketing plans and sales strategies. Developed best in class productivity measures and targets. Created "scorecards" that helped increase earnings awareness and reduce annual spending by 5%. Achieved the highest sales and annuity margins of any U.S. zone in 1996 and 1997. Danka Business Systems acquired Kodak's Office Imaging business in 1997.As Finance Director, West Coast Division, Danka Business Systems (1997 - 1998) assembled, organized and directed the division's new, consolidated, Finance and Operations team, including accounting, pricing, supply chain, real estate, asset management. Five direct reports; 132 total staff. Met with key customers to promote the Danka value proposition. Worked with the County of Los Angeles to built rapport and trust, which reversed a negative trend and resulted in several incremental placements of high tech equipment and service contracts. Aligned sales and service regions. Set new sales expectations, quotas and service standards. Closed underutilized marketing and service centers.