Tim Mckenzie Email & Phone Number

Alexandria, VA

Provide Desktop Support for email, VOIP phones, and Office 365 applications, general IT training for office staff.Provide support for ethernet and wifi networks, to include current hardware such as network server and switch.

Alexandria, VA

Contract was for a period of 10 months

Arlington VA

As part of a Tier 2/3 health plan production support team I worked directly with clients as needed, maintaining client data, performing root cause analysis and solutioning of incorrect client data for successful management of clients health plan data for reporting year.Directed troubleshooting sessions where I coordinated the work of multiple in-house IT.

Aurora, Colorado

Guided and trained a 20 person data entry staff within the Claims Accounting department to systematically repair bad check records. This process resulted in a clearance of a failed check reconciliation balance of $20 million plus a 200% increase in team bad check reconciliation which has trended for over 8 months. After 2 years of failed SOX audits due to.

Boulder, Colorado

Performed root cause analysis to identify data issues within both the yearly plan process and the monthly Financial close process resulting in a more timely, and accurate, monthly and year-end financial forecast for the region.Automated 14 monthly Excel sales reports, aggregating data from 2 data sources for 6 departments at each of 14 regional stores..

Denver Metro Area

Production operations support for the SAP BPC application for the Finance department, resulting in increased user efficiency by minimizing downtime, as measured by significantly reduced calls to support. Led development team effort to merge two existing BPC Expense reconciliation modules into one consolidated system after merger, which resulted in ongoing.

Greater Denver Area

• Project manager for an HR and Payroll data migration project, and as technical lead on a second project implementing a compensation planner module from an outside vendor.
• Managed successful migration project which took HR and Payroll data from a legacy system and moved the data to an Oracle 9i Operational Data Store (ODS) while Dex was transitioning to a stand alone company.
• Technical lead on the HR Compensation Planner implementation, and on the HR Merit Planner implementation… Show more
• Technical lead on the HR Compensation Planner implementation, and on the HR Merit Planner implementation (Workscape), which required interfacing with both internal clients, and technical and managerial resources of the.
• Took initiative to fill a gap in knowledge and became the data analyst and subject matter expert for payroll (ADP) processes for Dex media. Additionally I assisted with technical support functioning as a data analyst.

Masters, It/Database Technologies

Ba, Molecular Biology, Chemistry