Tim Mclaughlin Email & Phone Number

Mechanicsburg, Pennsylvania, United States

● Identify, Define, prioritize, and implement project and client requirements; track and communicate status of in-flight projects and negotiate with stakeholder and vendor teams to ensure projects stay on track● Lead a team of up to 15, maintaining alignment with and accountability to the scope and timeline agreed upon during project planning.● Serve as an escalation point to ensure satisfaction for 225 high-touch clients, representing a portfolio of 400 million dollars in annual revenue.● Develop benchmarks to keep project profit above 40% and in-line with the current business strategy, which drive implementation standards across diverse portfolios of projects.● Manage and facilitate professional development of direct reports.

Mechanicsburg, Pa

● Owned project scoping, delivery and change management for over 50 projects, resulting in a revenue of over 250 thousand dollars.● Authored test plans and conducted production-readiness testing for all projects.● Promoted to people leader within 2 years.

Lancaster, Pennsylvania

● In a year-long contract role, manage the internal implementation of the Donnelley Financial Solutions Storefront and create the documentation and training for both employees and users.● Work closely with the Data team to ensure SQL scripts were pulling the data and manipulating it correctly.● Manage billing: invoice generation and delivery, reconciliation, and Accounts Receivable for all client projects.● Manage multiple projects and products, while supporting employees use of all associated business processes.● Train employees, document existing processes, identify areas for improvement, and develop new business processes.

Hillsborough, Nc

● Led analytics, reporting directly to CFO; identified and proposed data-driven improvements to reduce process time and error rates.● Performed quantitative, qualitative, and business meta-analysis to regularly gather pertinent data from disparate sources & identify potential data handling improvements● Created the Public Annual Financial Report, a layperson-focused document that provides readers an overview of the County and its financial activity.● Managed personal information and deposits correctly and securely using Financial ERP software.● Created and maintained a manual for the policies and procedures for all county employees.● Developed and maintained financial dashboards for cashflow, trending data, and forecasting.● Improved the growth of Orange County by researching, analyzing, and concluding what helped other counties across the Nation grow healthily.● Mapped countywide workflows and processes using Microsoft Visio to align all county employees on proper process.

Hillsborough, Nc

● Analyzed product trends with SAS to determine value and time to sell for maximizing profit.● Increased sales by 57% and enlarged my average profit margin per item by 21% in one year.● Managed inventory to efficiently move products, including packaging, labeling, and mailing.● Managed and performed all accounting and financial obligations to comply with state and federal laws.● Provided customer service to alleviate all customer concerns, with 100% positive feedback.

Harrisburg, Pennsylvania

● Coded and ran SQL scripts to pull and manipulate data; rooting out inefficiencies in the department’s workflow and presenting solutions to improve workflows.● Directed weekly work assignments for all employees of the treasury department; based upon the data I harvested and analyzed.● Researched, analyzed, and performed customer payment adjustments using Financial ERP software.● Safeguarded the Department of Education’s financial funds while processing payments and adjustments.● Presented summarized account information based upon my analysis, allowing management to make well-informed decisions.● Liaised between external and internal customers and companies to research and resolve adjustments.● Continued self-educating to expand my knowledge and ability to take on additional duties outside my rolerequirements.

Millersville, Pennsylvania

● Supervised and trained employees in the advertisement department and ensured employees time worked was logged correctly and payroll was accurate. ● Monitored all financial interactions of the department and correctly reported any changes that need to be made for the accounts receivable and payable. ● Created and maintained a sales pipeline and media kit, which made generating leads, pitching, closing sales, and gathering feedback a streamlined process.

Millersville, Pa

● Improved problem approachability and comprehension by building relationships with tutees.● Provided extra help to students by arriving early to prepare or staying late as needed.● Accommodated for student’s needs as much as possible.● Maintained flexible hours to ensure students were given every chance to be able to be tutored.

Bachelor Of Science (Bs), Business Administration And Management, General

High School Diploma, Focus On Computer Classes

a focus on computer-related classes, June 2008