Infrastructure Support Analyst
United States
As part of the team tasked with building, maintaining, and optimizing the VMware Virtual Desktop Infrastructure for multiple ASP and internal customers. Most of my duties include daily work on outstanding problem tickets, interacting with international customers and ongoing updates and maintenance of the VMware Infrastructure. During my time there, I have been routinely commended for my outstanding customer service and recommended for leadership training, I also completed Lean… Show more As part of the team tasked with building, maintaining, and optimizing the VMware Virtual Desktop Infrastructure for multiple ASP and internal customers. Most of my duties include daily work on outstanding problem tickets, interacting with international customers and ongoing updates and maintenance of the VMware Infrastructure. During my time there, I have been routinely commended for my outstanding customer service and recommended for leadership training, I also completed Lean 6 Sigma certification. Show less