Hardware and End User support in a 24/7/365 omnichannel grocery and warehousing facility.• Maintaining computer hardware availability on mobile equipment which users work on to select product for loading, desktop and networking support for office users.• Network hardware maintenance.• Implementing a 100% refresh of existing mobile computing hardware.• End user training.

As part of the team tasked with building, maintaining, and optimizing the VMware Virtual Desktop Infrastructure for multiple ASP and internal customers. Most of my duties include daily work on outstanding problem tickets, interacting with international customers and ongoing updates and maintenance of the VMware Infrastructure. During my time there, I have been routinely commended for my outstanding customer service and recommended for leadership training, I also completed Lean… Show more As part of the team tasked with building, maintaining, and optimizing the VMware Virtual Desktop Infrastructure for multiple ASP and internal customers. Most of my duties include daily work on outstanding problem tickets, interacting with international customers and ongoing updates and maintenance of the VMware Infrastructure. During my time there, I have been routinely commended for my outstanding customer service and recommended for leadership training, I also completed Lean 6 Sigma certification. Show less