Tim Mcwilliams Email & Phone Number

Brunswick, OH, US

Brook Park, Ohio, United States

• Accomplishments
• Achieved an "A" rating in the Planet Fitness HQ club operations assessment.
• Ranked 4th out of 180 clubs in the collection of unpaid dues.
• Maintained nearly 100% across all KPIs for the year.
• Created and implemented a new staff impact form to enhance performance tracking.
• Ranked #1 in both St. Jude donations and retail sales competition, increasing retail profits from $2,370 to $4,781 (91% increase) across 180 clubs.

Parma, Ohio, United States

• Customer Service: Greet members and guests, fostering a welcoming atmosphere.
• Membership Management: Facilitate onboarding for new members and update account information.
• Facility Operations: Open and close the facility, ensuring security and readiness for members.
• Front Desk Responsibilities: Manage front desk activities, including inquiries and member concerns.
• Cleanliness and Maintenance: Maintain cleanliness and organization, ensuring a hygienic environment.
• Equipment Oversight: Monitor and address issues with fitness equipment to ensure safety and functionality.

North Olmsted, Ohio, United States

• Client Training: Design and lead engaging group exercise routines tailored to various fitness levels.
• Personalized Programming: Develop customized fitness plans based on clients' goals and progress.
• Safety Education: Educate members on proper exercise techniques to minimize injury risk.
• Motivation and Support: Foster a supportive atmosphere through positive reinforcement and encouragement.
• Class Instruction: Instruct a variety of group exercise classes, ensuring inclusivity for all skill levels.
• Facility Maintenance: Maintain clean and organized facilities, regularly disinfecting equipment.

Parma, Ohio, United States

• Truck Unloading: Efficiently unloaded merchandise from delivery trucks, ensuring timely processing of inventory.
• Product Placement: Organized and stocked products on the sales floor, ensuring items were correctly placed in their designated locations.
• Back Stock Management: Managed back stock by staging items in the backroom and ensuring easy access for future restocking.
• Customer Service: Assisted customers with inquiries and provided support as needed, enhancing the shopping experience.
• Online Order Fulfillment: Supported the fulfillment of online orders, ensuring timely and accurate order processing.

Parma, Ohio, United States

Bachelor Of Science - Bs, Sports Studies, 3.8

Activities and Societies: Dean’s List 2016, President’s List 2015

Sport Management