Tim Melton Email and Phone Number
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Dynamic senior leader who thrives in fast paced, multi-faceted roles. Proven success growing and leading teams to achieve company and individual objectives with a passion for growing teams and witnessing them achieve their personal and professional goals.Areas of focus: Cost and Budget Analysis, Billing Automation, Change Management, Strategy, Process Improvement, Financial Analysis, Servant Leadership, Vendor Relations, Table and Process Standardization, Data Analysis and Report Generation, Customer Service, Training and People Development.
Metro Communications Co.
View- Website:
- mcc-ixc.com
- Employees:
- 79
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Business Systems ManagerMetro Communications Co.Charleston, Il, Us
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Projects, OperationsConsolidated Communications Dec 2023 - Present -
Director, Commercial CareConsolidated Communications Mar 2022 - Dec 2023Mattoon, Illinois, United StatesResponsibilities include Commercial order writing teams for all levels of products. Responsible for the Commercial Customer Account Managers and Billing Audit team. •Included responsibilities: change management and project management for the Commercial Care organization. • Drove elimination of existing disconnect order backlog to completion within first 3 months in role. •Developed improvements in crediting methods and procedures leading to a $1 M plus reduction within the first 8 months. •Drove improved efficiency via Smartsheet automation for multiple internal teams including dashboard creation, data shuttle configuration and form management / process automation via Smartsheet’s Salesforce connector. • Improved metric visibility and data collection.
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Director, It Applications And Billing OperationsConsolidated Communications May 2018 - Mar 2022Mattoon, IllinoisExpertise in IBM i configuration and all aspects of wholesale and retail billing. Experience in carrier customer service including collections, disputes and order writing.•Driver of key configuration efficiency standards for BAU processes. •Developed and implemented standardization efforts across CCI’s product catalog and GL.•Developed methods for complete and highly efficient integration configuration.•Led team responsible for developing, testing and releasing configuration for countless products/projects including e-commerce shopping cart and PEGA pricing.•Designed and drove development/testing/implementation of a fully automated billing cycle processes for all Western CCI markets.
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Manager, Billing ServicesConsolidated Communications Dec 2010 - May 2018Mattoon, IllinoisManaged the IBM i table configuration team including both BAU and integration projects. Worked closely with development teams to analyze and propose billing and technical software solutions. •Driver of revenue assurance through data analysis of complex software and process issues.•Drove full Product Catalog standardization to the GL level and development of a go forward Product Catalog schema.
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Supervisor, Billing ServicesConsolidated Communications Dec 2007 - Dec 2010Mattoon, IllinoisSupervised the IBM i table configuration team including both BAU and integration projects. Worked closely with development teams to analyze and propose billing and technical software solutions.
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Billing Analyst IiConsolidated Communications Jan 2003 - Dec 2007Mattoon, IllinoisBilling analyst for the IBM i control table configuration team.•Proficient in SQL.•Super user of Microsoft Office products.Prior to joining Billing Services held various Customer Service and Provisioning roles with McLeodUSA the former parent company of CCI beginning in January 2000.
Tim Melton Skills
Tim Melton Education Details
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Bachelor Of Science (B.S.)
Frequently Asked Questions about Tim Melton
What company does Tim Melton work for?
Tim Melton works for Metro Communications Co.
What is Tim Melton's role at the current company?
Tim Melton's current role is Business Systems Manager.
What is Tim Melton's email address?
Tim Melton's email address is ti****@****ted.com
What is Tim Melton's direct phone number?
Tim Melton's direct phone number is (602) 714*****
What schools did Tim Melton attend?
Tim Melton attended Eastern Illinois University.
What skills is Tim Melton known for?
Tim Melton has skills like Team Leadership, Revenue Assurance, Integration, Telecommunications, Data Analysis, Project Management, Voice Over Ip, Internet Protocol, Vendor Management, Team Management, Team Building, Sql.
Who are Tim Melton's colleagues?
Tim Melton's colleagues are Naimat Khan, Sean Kiger, Teri Miller, Greg Osborne, John Olden, Albert Ruge, Matt Titus.
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Tim Melton
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Tim Melton
Cincinnati, Oh3mopple.com, crossroads.net, crossroads.net -
Tim Melton
Mansfield, Ma3manulife.com, statestreet.com, isaca.org1 +161753XXXXX
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Tim Melton
Glendale, Az
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