Tim Moon Email & Phone Number

Austin, Texas, United States

Austin, Texas Area

• As the Area Manager, I facilitate all daily operations for five locations, directly supervise five General Managers and 25 Managers with indirect accountability for 300+ area-wide employees. I delegate workflow.
• Surpassed $15M growth in annual revenue and increased area comp sales by 9%+ from previous year.
• Slashed staff turnover by more than half from 300% to 130%.
• Built bench strength through development and launch of manager class involving food cost, labor, and scheduling practices.
• Designed and facilitated Team Leader program within region that was then accepted and rolled out across district zone.
• Developed human capital strength by focusing on development of team members resulting in promotion of ten team members to management positions in two quarters.

Austin Area, Texas

• In this position, I held full accountability for leading diverse teams across the region utilizing Servant Leadership dynamics and change unit management style focused on 5 Behaviors. I effectively trained and mentored.
• Cultivated and grew sales margin by 30% within two years.
• Led team to achieve four successive perfect health inspections from Health Department. 
• Nominated as 1 of 25 out of 680 units for General Manager of the Year in 2016.

San Marcos, Texas

• As the General Manager, I directed all daily restaurant operations and staff workflow processes including customer service objectives, food preparation processes, and overall restaurant procedures. I led multiple.
• Re-evaluated and implemented process improvements for overall systems, food preparation, and customer service, increasing sales by 4.3% within months of assuming General Manager position.
• Grew unit operation to 8.2% and lowered controllable costs by 1.6% through reduction of staff turnover as well as assessment of and utilization of employee strengths.

Austin, Texas Area

• I oversaw all restaurant build out processes and daily operations including budget administration, employee record maintenance, payroll procedures, and accounts payable. I also developed and trained staff utilizing.
• Operations within store chain area renowned for establishing best operating costs output involving paper use, food costs, and effective use of human capital.
• Recognized as store with highest gross procurement of catering services across Austin due, in part, to effective marketing initiatives, cultivation of business partnerships, and coupon giveaways.