Tim Morgan Email and Phone Number

Conducted comprehensive upgrades, routine maintenance, and effective management of wired and wireless network equipment for the Lower Hudson Regional Information Center, Serving the Westchester, Putnam, and Orange County Boards Of Cooperational Educational Services.Delivered thorough layer 3 troubleshooting support to customers and field technicians, guaranteeing high satisfaction rates and minimal downtime.Undertook continuous monitoring and maintenance of switches, wireless access points, and wireless controllers across the BOCES and LHRIC networks, ensuring high levels of connectivity and network performance.Orchestrated and led the full inventory of network devices across all relevant networks to include switches, access points, and wireless controllers.

 Supervise 30 airman in ensuring satellite communications and servers remain up 24/7 Led 36 airmen in setting up two emergency communication sites, to include satellite, radio,voice, and data Project Management via both waterfall and agile strategies Strategic and tactical planning

● Upgrade, maintain, and manage F5 network load balancers for Defense Logistics Agency● Monitor, maintain, and install routers across the Defense Logistics Agency● Coordinated relocation and reorganization of DLA equipment from three racks to one● Built numerous Virtual IP sites on F5s

● Led teams of up to seven on data-gathering and analysis missions.● Flew 800+ combat hours in support of global counterterror operations.● Flew 12 sorties in support of California wildfire suppression efforts.● Ensured safety of flight and proper procedures in all stages of flight.

 Provided technical support to over 50 companies. Benchmarked client networks against corporate and industry standards. Ensured a trusted and respected relationship between company and client

I maintained the base network with a focus on routers, switches and physical connections. I also kept up network security, ensured software was up to date and helped customers with day-to-day problems on their personal computers and other networked office equipment.