Tim Morrell Email & Phone Number

Nashville, Tennessee, Us

● Distinguished technical leader for VUMC IT focused on researching emerging technologies/trends, strategic planning, standards development, process improvement, and fostering communication and collaboration among IT teams● Chair of Architecture and Standards Board for Hosting Services division; Responsible for creating IT policies and standards, maintaining a technology roadmap, reviewing and approving service architecture documentation, and defining risk management strategies● Experienced infrastructure architect responsible for translating business requirements into technical designs, assessing the technical benefits and financial impact of alternative options, and managing solution implementation● Familiar with prevalent enterprise architecture, control, and security frameworks, including SABSA, TOGAF, HIPAA, PCI, HITRUST, and NIST CSF● Member of VUMC’s IT Architecture Review Board; Primary liaison with Enterprise Architecture and Security Architecture teams● Member of VUMC’s Cloud Strategy and Design Authority● Key participant in evaluation and selection of new applications, services, and infrastructure; Recent examples include a privileged account management solution, an identity management system, and a container management platform

Nashville, Tennessee, Us

● Senior member of Infrastructure Platform Services team responsible for design, implementation, and support of several large Microsoft Hyper-V and VMware vSphere virtualization environments● Architect and technical lead for all Virtual Desktop Infrastructure, including server and storage hardware, vSphere, and related application servers● Proactively researched and evaluated alternative VDI storage options to reduce costs, enhance capabilities, and decrease the impact of routine maintenance; Identified and recommended optimal solution, and coordinated transition to new platform● Led effort to upgrade University’s production vSphere environment to the current software release, lifecycle old server hardware, and convert guests to thin provisioned to reduce storage consumption● Designed large-scale virtualization infrastructure for 25,000 virtual desktops to support VUMC’s new clinical applications suite, which was successfully implemented in late 2017; Served as integration lead for new Cisco SDN solution deployed during this project● Frequently contributed to development of team strategy and policy, including creation of process documentation

Nashville, Tennessee, Us

● Managed a team of 5 system engineers supporting IT infrastructure and services● Hired a total of 6 staff members over a period of 11 years in a management role, with an average annual retention rate of 93%● Responsible for product/vendor selection and relationship management, overseeing annual capital and operating budgets of $1-3 million combined● Improved service availability through strict adherence to change management procedures, clustering and other HA solutions, increasing uptime from 99.9% to 99.999% over a period of 6 years● Architected a large scale VDI solution that currently supports ~3,500 concurrent sessions for 8,000 administrative and clinical users● Implemented a comprehensive monitoring solution for the virtual desktop infrastructure● Member of steering committee responsible for defining and maintaining organizational x86 server hardware standards● Key participant in the development, design and enhancement of numerous ITIL processes, including change, configuration, event, incident, knowledge, problem and service level management● Served on leadership council for the Nashville VMware User Group

Nashville, Tennessee, Us

● Technical and project manager for a team of 4-5 system engineers supporting IT infrastructure and services● Oversaw the design and implementation of enterprise Microsoft Active Directory services and subsequent security enhancements such as two-factor authentication● Led the server and storage infrastructure design for the Medical Center’s Microsoft Exchange 2003 and 2007 email systems serving 20,000+ users● Managed the deployment of numerous IT services, including standardized file and print services, an enterprise backup system and Microsoft desktop configuration management (SCCM) and monitoring (SCOM) solutions● Designed a robust, highly available VMware vSphere virtualization environment for ~150 servers, saving the organization $200K in recurring hardware replacement costs and reducing provisioning time from two weeks to one day● Coordinated multiple relocations of equipment to different data centers to meet business objectives● Created and implemented staff training and continuing education plans● Continuously met performance goals for availability and customer satisfaction during 8 years in this position

Nashville, Tennessee, Us

● Primary duties included the administration, maintenance and support of ~20 Novell NetWare servers in a mixed Ethernet/Token-Ring environment running the IPX, TCP/IP and Appletalk protocols● Specified, installed and configured the server and storage infrastructure for the Medical Center’s Lotus Notes and Microsoft Exchange 2000 email systems● Responsible for customer needs analysis, network design, configuration and implementation, and hardware and software recommendations● Provided advanced technical support and complex problem resolution for staff of 20 departmental network managers and 5 network technicians● Promoted twice from level I to II to III during 7.5 years in this position as a result of merit-based performance evaluations

Nashville, Tennessee, Us

● Administered a 100-user Novell NetWare network for the School of Nursing● Recommended, installed and supported client PC and printer hardware, Windows operating systems and various business software applications● Designed and installed a new Ethernet network to replace legacy ARCnet, increasing performance and resiliency

Nashville, Tennessee, Us

● Supervised installations of network server and workstation hardware and cabling● Assembled, configured, tested and installed computer hardware, related peripherals and software

Atlanta, Georgia , Us

● Supervised lab operations and equipment, including a small UNIX network● Advised and assisted students with real-time programming and computer design projects